[Resolved]  Latestone.com — Received damaged goods (clip lens broken & selfie stick not working)

Address:South West Delhi, Delhi
Website:www.latestone.com

Please refer the following details :-
Order id : so1966480
Order date : 05/21/2016
Invoice date : 05/2i/2016
Seller : palred online technologies pvt. Ltd., plot 34, g/f, bamnoi village, dwaraka, sec - 28, ph-2, new delhi-110077, ind, tele[protected].
Buyer. Purushothaman nair, 9a ckt layout sulur, near elementary school, sulur - 641 402, coimbatore, tamil nadu, india, tele : [protected]
Description of goods purchased : selfie stick monopod extendable and mobile camera lens for all android smart phones.
Total cash paid : rs.548.00.

1. When i opened the parcel i found the clip lens was broken in to two pieces and cannot use. So, kindly replace the clip lens.
2. As per the advertisement, selfie stick will work with micromax mobile. Where as it is not working with my micromax a109, android version 4.4.2.
Kindly solve the problem by replacing. Expecting speedy action.

Thanking you
Regards
Purushothaman nair
+4 photos
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Aug 13, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
May 27, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Complaint comments 

Comments

My complaint has not been resolved yet. Your representative phoned me for name sake. I am not satisfied with his talk because he didn't even inquire or listen to my complaint and cut the phone. Therefore, my complaint stands still unresolved. Since I received broken clip lens and unserviceable selfie stick, I request your concern to replace the items or refund the amount.

Thanking you,

Regrds
Purushothaman Nair

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