[Resolved] Latestone.com — Refund of money - delayed by months | |||||
I bought one PTron Droid PC Smart TV Box online from Latest One on March 23rd 2016. After Recieving the box on 25th March when I started the Device, it got freeze after the first screen, ie Box was defective. Return process was initiated on that very day and the process was completed in next 4-5 days. http://support1.latestone.com/upload/tickets.php?id=66200 On April 4th 2016 latest one confirmed me that the refund had been processed from their end but didnt saw the amt in my CC aven after 10 working day. when I took the case they asked me share the bank details. for refund. That too was done .. but no refund. as of yesterday ie 7th May they had send me a mail asking me to call them .. their IVR nos are always busy. It seems this online company is a fraud. Will I ever get mu money back Was this information helpful? | |||||
Jun 16, 2016 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support May 07, 2016 LatestOne.com Customer Care's response Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Verified Support May 12, 2016 LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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 4 Comments | |||||
Comments
No Result of lens In the problem is this product is not useful so I can return and back my payment
Reply
LatestOne.com Customer Care's response, May 12, 2016
Verified Support
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
I order the product on babe Sandeep my number [protected] plz send fast
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LatestOne.com Customer Care's response, May 12, 2016
Verified Support
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Received charger is not working
LatestOne.com Customer Care's response, May 12, 2016
Verified Support
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
My Bluetooth not working i received 2days back
LatestOne.com Customer Care's response, May 12, 2016
Verified Support
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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