[Resolved]  Latestone.com — Return the product (u80 bluetooth smart watch)

Address:500034
Website:latestone.com

Sir
I want to return the product U80 Bluetooth Smart Watch which I have ordered on 24th Feb 2016 order id SO1530647.
The range of the Bluetooth is not good and camera is not able to work properly. I have even contacted one of your employee on 25th Feb 2016. He said the product will be returned in a week and will arrange the pickup. Six days have past but none of the employees have made contact. Kindly return the product and refund the amount
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Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Complaint comments 

Comments

They have contacted me and told me that they are going to arrange a pickup through courier within two days and it's one week past niether a courier person have contacted me nor they. Right now there phone too is not reachable. It's saying the number you have dialled doesn't exist. What to do? I have even asked that should I send the product to your address but they denied.
They are not responding back. Neither you. Whatnis this system?
Please arrange for the pickup of the product and refund. I have ordered for PTron power charger adapter which is not working and the customer care lines are also not reachable.

Refunded

Dear sir


I have received tod4.4.30pm but not work product was brokage
so Ihave request please pickup the product through courier boy and refund my payment in my account.order ID SO2024874
thanks

Nita Ahmad Gabroo
[protected]

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