[Resolved]  Latestone.com — team payment debited but not received confirmation on product purchase

Address:400602

Dear team,

I have ordered below product (Earphone) & related amount has been debited from my account but yet i have not received the product or any email confirmation from latestone.com

Product name:-ptron hbe6 metal bass earphone with mic for moto e4 plus (Dark grey)
Amount debited:- 269

Kindly assist.
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Mar 1, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2018
LatestOne.com Customer Care's response
Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

Comments

I order the smartwatch and My order no. Is # LO7896930 Which I received today. But after charging around 1# hour. Watch is not started.. Now I want to return and wants the refund of Rs 999/- immediately.

Thanks and regards
Hitesh Sanan
Mob [protected]

LatestOne.com Customer Care's response, Feb 1, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I have purchased the bluetooh headphone and after 2-3 days I opened and found the Bluetooth was broken so I don't no we're to do the follow up

LatestOne.com Customer Care's response, Feb 1, 2018
Verified Support
Sorry for the inconvenience. Do share the order ID with us ... will check.
Hiii sir, i bought xmate bluetooth wireless mini p on 24 th jan 2018 delivered ...at home add.. but When i try this ...volume are so low ...i tink kyes not working ...and voice is coming so breakable... m not satisfied this product ...i want to refund it...i was main also on 25 th jan 2018 but no reply from u...pls maintain this
LatestOne.com Customer Care's response, Feb 1, 2018
Verified Support
Sorry for the inconvenience. Do share the order ID with us ... will check.
Please I want to return the product I can't reach latest one customer care headphones wire was Cutt and ear buds are missing
LatestOne.com Customer Care's response, Feb 1, 2018
Verified Support
Sorry for the inconvenience. Do share the order ID with us ... will check.
Defected piece ptron bluetooth mono eardpod are not working
LatestOne.com Customer Care's response, Feb 6, 2018
Verified Support
Sorry for the inconvenience. Do share the order ID with us ... will check.

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