[Resolved]  Lava Mobiles — My Handset Lava Iris X1 is not working properly even i send my handset twicely to service centre...

Respected Sir, I bought a Handset Lava Iris X1 from Electro Pacific, S.C.O no 1024, Sector-22/B, Chandigarh on dated[protected]. Then I find display problem in my handset on Aug/2014. Then i called to service centre and ask him to give any solution then they told me to went to Baltana, there is a related Service centre of your Handset Company And then i submit my handset to lava service centre, Baltana, Distt. S.A.S nagar to repair it...because my handset have display problem so the service centre told me that screen would be replaced by our end within 7 days. But they returned my handset in 20 days... But the main issue arises now, that even after repairing of screen i facing same problem in my handset. Then i reached to Karbonn/LAVA/MAX/Micromax Smart phone S.C.O 1092, 2nd floor, Sector-22/B, Chandigarh as shopkeeper said me from where i Bought a handset..I.E ( Electro Pacific, S.C.O no 1024, Sector-22/B, Chandigarh). and they returned my phone after 24-25 days but the problem of my handset remains stand.. Now plz tell me what can i do..my handset is in under warranty i have bill, box, and all accessories with it... Name- Jagdish Kumar Address:- V.P.O baltana, Teh Derabassi, Distt. SAS Nagar Pin Code- 140603 Contact No.[protected]
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Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2014
Lava Mobiles Customer Care's response
Dear Jagdish,

We are sorry for the inconvenience. Let us check the status with our service team and get back to you shortly.


Regards,
Lava Care.
Verified Support
Dec 19, 2014
Lava Mobiles Customer Care's response
Dear Jagdish,

As per our team, they tried reaching you but there was no response. For further information, contact our customer care at[protected]

Regards,
Lava Care
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