LazyPay — Incorrect charges without explaining | |
I pay my outstanding every month on my due date. I was asked to pay 347rs by April 18th for 1-15 April. I paid 347rs on 18th. I ordered food on 19th April cost 137rs paid through lazypay. I thought of paying this amt by 2nd May (due date). But when I went to make payment, it asked me to pay 650rs without explaining how. Since then I'm mailing lazypay. I've attached all my transactions screenshots but they are not replying. I've sent reminders to their email as well. They keep on charging late fee and getting 4-5 calls daily and they are asking me to pay 850rs now including late fee. This is so much harrassing. Was this information helpful? | |
|
LazyPay customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Hi,
We are unable to see any details. You are requested to provide the ticket id to investigate.
We are unable to see any details. You are requested to provide the ticket id to investigate.
LazyPay's reply, Jun 2, 2021
Hi,
We would like to inform you that from 01-02-21 to 25-02-21 your total outstanding amount was 950.6 and you have paid 448.8 remaining amount is added in this billing cycle.
We would like to inform you that from 01-02-21 to 25-02-21 your total outstanding amount was 950.6 and you have paid 448.8 remaining amount is added in this billing cycle.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
508
Pending
0
Resolved
44
View all 508 LazyPay reviews & complaints
View all LazyPay contact information
We apologise for inconvenience.
We understand it is bothering however we are unable to trace your account. You are requested to provide the screenshot of transaction to check. Also note we cannot trace email as we do not have enough details to trace.