[Resolved]  LazyPay — No payment received at merchant and after even after 3 days.

I have made the payment of 700 Rs from lazy pay

below are the details.

Payment amount: 700.00
Transaction id: LPTX[protected]
Transaction Date: 17th January 2021
Bank/ Wallet Name: Lazypay

the payment was for DishTV and below is the response from the DishTV.

As per our telephonic conversation on xxxxxxxx, relevant information
regarding payment has been shared with you.

As per our accounts team, no transaction found with provided details so
request you to kindly get in touch with the respective recharge
outlet/merchant for further clarification.

And lazypay is also not responding over this.

One of them is lying regarding the transaction.
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Jan 22, 2021
Complaint marked as Resolved 
LazyPay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Regret the inconvenience, you are requested to provide the ticket id if you have escalated the case to Lazypay to address the issue.
Hi,

We regret the inconvenience, you are requested to provide the ticket id to investigate the issue.
Hi,

We regret the inconvenience, you are requested to provide the ticket id of the complaint raised with Lazypay to investigate ^AM

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