LazyPay — signed ecs slip taken for personal loan but loan not disbursed till date! | |||
Hi, I have been using lazypay since few months. About one month ago, i received a flash message upon opening their app stating that i am eligible for a personal loan of rs. 30, 000/- & i need to submit the signed ecs form. They also deducted rs. 118/- from my bank account without my permission. Till date, they have not disbursed the loan amount. I now understand that they played this trick to tag my ac to theirs for auto debit of other normal payments. There is no phone number or direct call option in their app. The only option is to mail. After 2 days, they reply that they cannot cancel auto debit from their end & my bank needs to do it. My bank manager & other seniors have made it clear that they cannot do it at their end because whoever initiated the ecs (Lazypay or their bank) needs to cancel it since the loan was not disbursed.. I have mailed lazypay back stating that either they need to disburse the personal loan immediately or cancel the ecs (Refunding rs. 118/-). To conclude, lazypay is cheating lot of professionals through various means. I am sure lot of people have been cheated by lazypay. Never deal with lazypay. Regards, Dr. Rao Bangalore. Was this information helpful? | |||
 3 Comments | |||
Comments
Hi,
Your team (contacted through mail as well as through phone) keeps on sending the same old reply that auto debit has to be cancelled from my bank, which is utter nonsense as stated by my bank manager & other senior bank staff. Unlike olden day cheques, digital payments need to be cancelled at Source by Lazypay / PayU & not from the customer's bank.
I had availed several personal lons from banks & NBFCs giving such advance signed ECS slips for auto debit of EMI. The loans were disbursed immediately & EMIs auto-debited monthly till all loans were closed. NOCs were couriered immediately as soon as the loans were closed.
My simple question asked as to "Why was the fake Personal Loan (that too a flash message) offer given & signed ECS slip was taken in advance?" has no reply. This itself is a clear proof that the fake personal offers are given by Lazypay to clients in order to trap them by tagging their bank accounts for misusing.
The worst part of Lazypay is that there are no senior responsible people to understand & solve such issues.The company is full of dirty unprofessional saddistic guys who have great pleasure to harass professionals by cheating them, calling & harassing them continuously, sending sms, etc.
Regards,
Dr Rao, Bangalore.
Your team (contacted through mail as well as through phone) keeps on sending the same old reply that auto debit has to be cancelled from my bank, which is utter nonsense as stated by my bank manager & other senior bank staff. Unlike olden day cheques, digital payments need to be cancelled at Source by Lazypay / PayU & not from the customer's bank.
I had availed several personal lons from banks & NBFCs giving such advance signed ECS slips for auto debit of EMI. The loans were disbursed immediately & EMIs auto-debited monthly till all loans were closed. NOCs were couriered immediately as soon as the loans were closed.
My simple question asked as to "Why was the fake Personal Loan (that too a flash message) offer given & signed ECS slip was taken in advance?" has no reply. This itself is a clear proof that the fake personal offers are given by Lazypay to clients in order to trap them by tagging their bank accounts for misusing.
The worst part of Lazypay is that there are no senior responsible people to understand & solve such issues.The company is full of dirty unprofessional saddistic guys who have great pleasure to harass professionals by cheating them, calling & harassing them continuously, sending sms, etc.
Regards,
Dr Rao, Bangalore.
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We're really sorry about this. Kindly write to us at [protected]@lazypay.in and our team will get this checked for you now.
Team LazyPay
I have already sent several mails to wecare@lazypay.in regarding the issue.
They now smartly state that the signed ECS slip for Rs. 30, 000/- was taken not for a Personal Loan!!! They don't even state what for it was taken & why the charges for Rs. 118/- were deducted from my account without my permission. The credit limit is also not raised to Rs. 30, 000/-. They also state that the ECS cancellation has to be done from my bank, which is 'utter nonsense' as per my bank manager (who clearly stated that the ECS cancellation should be done from your Kotak Mahindra Bank. Mumbai branch).
It is interesting to note that none of your mails show the complete address & phone numbers. Moreover the reply to our queries come late, normally after 2-5 days.
I have replied back to either disburse the loan of Rs. 30, 000/- immediately executing the ECS or else refund my amount Rs. 118/- immediately, cancelling ECS.
Hope you understand!!
Dr Rao, Bangalore.