LazyPay — worst customer care

Address:

122001

LAZYPAY ID: LPTXID[protected]
STATUS ON LAZYPAY: SUCCESS
STATUS ON TIKONA (MERCHANT): FAILURE
RESOLUTION: NOT PROVIDED
COMPLAINT ID: 02419478

Tried to pay my tikona bill on 19/Feb/2018, the transaction failed.
Lazy pay STATUS is reflecting the transaction as successful with payment id: LPTXID[protected], BUT THE PAYMENT HAS NOT BEEN CREDITED TO MY TIKONA ACCOUNT. DESPITE MY REPEATED COMPLAINTS, ISSUE HAS NOT BEEN RESOLVED. PLUS EXCEPT EMAIL NO MEANS OF BOOKING YOUR COMPLAINT.

LAST COMPLAINT ID : 02419478