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Tikona Digital Networks
Tikona Digital Networks
Customer satisfaction rating: 65%
4955
COMPLAINTS
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Tikona Digital Networks Customer Care

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Address
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India - 400078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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194
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288

Phone:
Phone:
+91 22 6174 9700  [Technical Queries]
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118
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190
+91 22 4062 9629  [Tech Support]
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35
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157
+91 22 6119 1700  [Non Technical Queries]
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33
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177

Customer satisfaction rating
65%
Complaints
4955
Pending
1410
Resolved
2791
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Tikona Digital Networks related photos (1311)

Tikona Digital Networks Complaints & Reviews

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R
Jan 25, 2021
Nagpur, Maharashtra
I was using Tikona services. I paid for 12 month. after 1 months they were not able to provide the services and hence they removed the connection and told me that I would receive the refund of money of 11 months. Its been 3 months they have not provided me the refund.

Complaint Status


[Jan 25, 2021] Tikona Digital Networks customer support has been notified about the posted complaint.

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    K
    Jan 25, 2021
    Pune, Maharashtra
    We are facing day by day a lots of problem about tikona internet .

    please proper work on that as possible as, otherwise i will remove that .

    satawadi, hadapsar, 411028, pune

    Complaint Status


    [Jan 25, 2021] Tikona Digital Networks customer support has been notified about the posted complaint.

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      S
      Jan 23, 2021
      Mumbai, Maharashtra
      We got a call from Nikita Kalra saying that she is an advocate from Delhi high court and charging us on the behalf of the...
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      S
      Jan 21, 2021
      Delhi, Delhi
      I want to change my current plan to STDULH_VAR 15mbps unlimited for 6 months. I tried to do so via MyTikona app but app did...
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      P
      Jan 21, 2021
      pune, Maharashtra
      Dear Team,

      I have raised a request in the last week of dec2020 for disconnecting the broadband connection....
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      S
      Jan 18, 2021
      Kolkata, West Bengal
      Tikona broadband is constantly sending mails to return their device to which I had several times written to them to send in their representatives to collect it. But none was sent and now they sending notices from Legacolls may be some legal firms.
      I request you to please intervene and help to resolve the stalemate.

      Complaint Status


      [Jan 18, 2021] Tikona Digital Networks customer support has been notified about the posted complaint.

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        A
        Jan 12, 2021
        Varanasi, Uttar Pradesh
        Hello,

        My User Id - [protected], i have a bad experience with your broadband connection during official meeting on Microsoft Team always shows no internet during meeting, i already complain 5-6 times but issue is not resolved by the service engineer.
        I am not the only single who is facing this issue but my neighbors are also facing this issue in the area of Taktakpur Near Mahaveer mandir, Varanasi.

        So please disconnect my connection and return my money back and please make sure give me a call before disconnect the connect so for i will manage another network.

        Complaint Status


        [Jan 12, 2021] Tikona Digital Networks customer support has been notified about the posted complaint.

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          W
          Jan 11, 2021
          It's been more than 2 months now, but the Tikona team is not initiating the refund amount of Rs 1000/- which I've paid as an advance amount (refundable). The installation premise was not-serviceable upon physical check and hence they cancelled my request. I am getting no reply to my emails marked to their refund email support ([protected]@tikona.co.in).

          Complaint Status


          [Jan 11, 2021] Tikona Digital Networks customer support has been notified about the posted complaint.

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            S
            Jan 11, 2021
            Delhi, Delhi
            Respected Sir \ Madam,

            I had requested for disconnection of Tikona service in Jun 2019 to customer care. Instead...
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            R
            Jan 11, 2021
            Respected Sir\Madam,

            I was using the Tikona Bradband service in year 2019 and i have duly requested for disconnection...
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            A
            Jan 6, 2021
            Mumbai, Maharashtra
            I used tikona connection 6 months ago. I taken a 1year prepaid plan in lump sum 6000+. Before completion of my 1 year (i.e...
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            I had paid an advance subscription fees of 1000/- for Tikona Broadband on 4th November'2020.
            On very next day, before...
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            D
            Dec 29, 2020
            I was informed by the salesman that there's a connection in your area. The technician had different answer. Now you keep my money for not fulfilling the service contract? Why do you take money if you cannot keep up with the service. Even if you do take deposit, you return it in a weeks time frame. Isn't that how it works? Maybe you folks are extra terrestrials. I will have my lawyer deal with you on this. I was looking forward to get a free connection, now it will be through restitution.

            Complaint Status


            [Dec 29, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.

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              M
              Dec 27, 2020
              Delhi, Delhi
              I have opted for tikona wifi plan and a few months before, I cancelled it and the tikona company employee has taken the router also. But today, I got many spam calls from fraud persons saying that they are working in Delhi high court and lodge a case against me if I do not pay the Rs. 1350. They are calling and saying that if the payment is not done within one hour, the case will be filed. I have totally paid all the dues some 7 months before and now I am getting spam calls from a lady saying she is a lawyer. Please take action against this.

              Complaint Status


              [Dec 27, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.

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                S
                Dec 26, 2020
                Delhi, Delhi
                Many time I face the issue Connected, no internet and it exists for almost a day. Whenever I try to register the complaint...
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                S
                Dec 23, 2020
                Vellore, Tamil Nadu
                Had purchased a new connection from Tikona Internet and paid Rs 4123 for an 40 mbps speed. The Installation hasn't been done...
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                M
                Dec 21, 2020
                Noida, Uttar Pradesh
                We have recently activated Tikona internet as our home network but the speed is extremely slow for almost most of the day,...
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                G
                Dec 20, 2020
                With reference to my complaint no in Tikona 1-[protected], 1-[protected], 1-[protected] & 1-[protected], I have registered complaint...
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                V
                Dec 17, 2020
                Delhi, Delhi
                User id no.[protected] customer a/c no.[protected] i requested tikona to disconnect my connection because corona lockdawn period...
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                S
                Dec 11, 2020
                Many time on call, I told to close the account as none of the member are there on prescribed location because of covid 19.br...
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