Tikona Digital Networks
Tikona Digital Networks
Customer satisfaction rating: 70%
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Tikona Digital Networks Customer Care

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Address
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India - 400078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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302

Phone:
Phone:
+91 22 6174 9700  [Technical Queries]
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+91 22 4062 9629  [Tech Support]
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+91 22 6119 1700  [Non Technical Queries]
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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70%
Complaints
5555
Pending
974
Resolved
3534
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Tikona Digital Networks Complaints & Reviews

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I bought 15mbps plan from tikona but since date of purchase it doesn't give me 10mbps atleast and when i registered complaint,...
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I had taken tikona internet service on 21-Oct-2021 and they done installation on 23-Oct-2021 and from first day only service is not working.
Contact person is not responding.
I want to cancel the subscription, due to this issue my office work is affected.
Please help me on this.
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    I had taken tikona connection. From the day starting there is problem coming of frequently disconnection in wifi all the time...
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    Hi,
    My prepaid plan in Bangalore was ended in Jun’21, From Jul’21 onwards I stopped using connection due to connectivity...
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    Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side???br...
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    12 hours se Wi-Fi not working
    Plz solve this problem as soon as possible
    Tikona Digital Networks customer support has been
    notified about the posted complaint.
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      Hi,

      I disconnected my Tikona broadband connection one year back on Nov'2020, as i shifted my house from bangalore.br...
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      From 20th May 2021 to October'2021 customer was not in bangalore, Due to covid-19 moved to Tamil Nadu. Still Tikona charged...
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      Internet connection problem and technical issues
      Tikona Digital Networks customer support has been
      notified about the posted complaint.
      Verified Support
      Oct 16, 2021
      Tikona Digital Networks Customer Care's response
      Dear Subscriber,

      Greetings from Tikona.

      We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

      Regards,
      Tikona Care.
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        I have already asked Tikona to terminate the service. I have even responded to their calls regarding termination of service. Still I am getting bills from Tikona to pay instead.
        I want the service to be terminated as early as possible. I already paid 1500 for the last connection and asked for termination. They said they will terminate but instead I got another bill for 700 rs. Please terminate the Tikona service I am not using it.
        Tikona Digital Networks customer support has been
        notified about the posted complaint.
        Verified Support
        Oct 13, 2021
        Tikona Digital Networks Customer Care's response
        Dear Subscriber,

        Greetings from Tikona.

        We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

        Regards,
        Tikona Care.
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          I have terminated Tikona Services few months back and informed them about it. This was done since I switched to a better service provider. I started receiving numerous calls from them which were answered. They also kept sending me SMS regarding payment. Since I was not using their services and informed them about I did not pay. Moreso they confirmed about removing my services but kept sending SMS. Today some Legal entity called and told me about filing a complaint for payments not done. This is mental harrasment from Tikona service creating deep disturbances for nuisance post breaking business releations with Tikona. Please help.
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            I Have Closed Tikona Internet since 3-4 Years back, Now am getting Mail that i need pay a amount of Rs 586.54. I still remember...
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            I was coerced to take 15mpbs plan unlimited by your sales man on 08/10/2021 and details had been mailed to you. My Internet speed is slow within 2 days of Installation.I want you to increase my speed from 15 mbps plan unlimited to 30 mpbs for half yearly .And I had already paid you more than the 30 mpbs plan check in your system. Also refer my mail in regard.

            Regards,
            Ravindrapalsingh Deora
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            notified about the posted complaint.
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              Hello,
              I am using Tikona wifi with 15MBPS plan of 6 months
              But my wifi speed is very low, while uploading and browsing it is very low and i am not satisfied with this speed, so i want to change my plan from 15 MBPS to 30 MBPS,
              Please change my plan ASAP
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              notified about the posted complaint.
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                Hi,

                Due to WFH i took tikona 60 mbps plan and after few months i moved to my hometown for few months and mailed...
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                Hello,

                We do not have wifi connectivity from last 36 hr .I registered complain against the issue but haven't received any response yet only received message that our engineer will reach out to you and they are not responding on call as well.

                Since we are doing wfh its been difficult to manage now .I am providing my tikona userId for you reference.

                user Id :[protected]

                Hope it get resolved soon.
                Ph No : [protected]
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                  We are requesting to cancel our services from may 2021 it's now almost 6 months we have to pay unwanted bills when they call...
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                  After being a Tikona customer for 10 years, I have requested for my connection to be terminated on 09th Sep 2021. I have suffered...
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                  I m really feed up with Tikona now, we got the pre paid connection in the year of 2019 n were happily using it for another...
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                  Porrrr scemar team Tikouna don't buys network guys
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