Claimed

Tikona Digital Networks Complaints & Reviews

3.4
Last updated Nov 30, 2023
Complaints 5779
Resolved
3610
Unresolved
2169
Quick Links
Statistics
Share
Contacts

File a complaint to Tikona Digital Networks

Having problems with Tikona Digital Networks?

File a complaint and get it resolved by Tikona Digital Networks customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tikona Digital Networks
Customer Service Contacts

Tikona Digital Networks Phone Numbers

Toll free
1800 209 4276
209
329
Phone
+91 22 6174 9700
130
214
+91 22 4062 9629
39
165
+91 22 6119 1700
36
188

Tikona Digital Networks Website

Tikona Digital Networks Head Office Address

'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India
400078

Tikona Digital Networks reviews & complaints(5779)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shridhar Khapre
Nov 30, 2023
Report
Copy

Address:Padmavati Nagar, Bolinj Virar West

I am Shridhar Khapre Customer ID - [protected]. I am using your Broadband service from last one year. you are providing such a poor service to us, this a bad experience to me. whenever I raise any queries, your engineer taking almost 2-3 days to resolve a problem, from your side you are talking almost a week to resolve. try to take a quick action otherwise I will discontinue your service.
Tikona Digital Networks customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ACTIVEDEVICES
    Nov 28, 2023
    Report
    Copy

    I had advised TIKONA to disconnect my Broadband on 11.04.2022 by email but they did not deactivate my Account and a bill of Rs.1262.82 was generated and I was advise to pay the same.

    Thy have been sending legal letters since last one year and without any response to my emails.

    eventually I spoke to their Agent TANYA SHARMA on [protected] and she advised to close the entire legal emails and also confirmed a NOC letter from Tikona and deactivation of my Account.

    I paid the Amt of Rs.2763/- against pending Bill and Modem charges.

    To be surprise I started getting message that my Tikona Account has been activated and their agent is not answering my calls.

    This is harassment and so I want to complain to deactivate my Account immediately and to refund me R.1500/- against their Modem which i shall provide.
    Tikona Digital Networks customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rmantri
      Nov 22, 2023
      Nov 22, 2023
      This thread was updated on Nov 22, 2023
      Report
      Copy

      Disconnection and refund

      Address:Indore

      Connection Number - [protected]
      Type at the time of purchase - Pre-paid
      Complaint
      1) We started with a pre-paid Tikona connection in 2020 but the company kept on renewing our plan without our consent and we were continuously harassed over the years to continue keeping the connection every time we raised a request for disconnection
      2) This year in July we decided not to pay the renewal invoice as the connection...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      S
      suraj_yadav
      from New Delhi, Delhi
      Oct 17, 2023
      Report
      Copy

      Hello Sir, ma'am am suraj my Tikona Customer ID is [protected] I have been using Tikona services for the last 6 to 7 months. During the first month of Tikona services experience, I asked them to cancel my services. However, even after 7 months, they have not discontinued the services. Even though all the payment has been done and bullying me for not using services. I have multiple Tikona cancel extra money has been taken from me without my use please I request action against the Tikona fraud company

      Thanks & regards
      Suraj
      My Tikona Customer ID is [protected]
      +5 photos
      Tikona Digital Networks customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Maretronics
        Oct 2, 2023
        Report
        Copy

        Address:Tikona services kurmannapalem

        Dear team,
        Every day internet was a problem, either network outage issue or power cut problem they are not responding issue every time they are doing closing the complaint through mail that only thay are doing but technically not resolving iam using from 1year onwords please solve my issue or please refund my bills
        +1 photos
        Tikona Digital Networks customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          smruti joshi
          from Roha, Maharashtra
          Aug 25, 2023
          Report
          Copy

          Address:Dindoshi Vasant valley complex ikay

          Since inception always facing disconnection issues. And resolution ia always delayed and no proper permanent solution to frequent disconnection. No toll free representative available just log complaint and wait for engineering for 7 to 8 to restart my wifi.. out of one month half of the days connection is not working or disconnected.. if you people taking renewal on time with out any delays. Then why not for resolution. Refund my last renewal paid as I'm not at all happy with service or frequent issues .
          Tikona Digital Networks customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            sandyparihar
            from Ahmedabad, Gujarat
            Jul 25, 2023
            Report
            Copy

            Address:Mumbai

            Internet is not working from the last 5 to 6 days, to resolve these issues, I have placed multiple complaints through customer service helpline and app. Regrettably, despite numerous assurances that a technician would be dispatched to address the problems, I have not seen any representative from Tikona Network visit my premises till now. Just getting notification from tikona representative will resolve your issue in 24 hours but no one came or resolve yet.
            Tikona Digital Networks customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pournima Jaju
              Jul 21, 2023
              Report
              Copy

              Hello,

              We have disconnected our tikona account, Tikona complaint number is 1-[protected].

              From 15th Oct 2022, we have not used our services, still Tikona is asking for bill payment. I did tell them for disconnection.
              Tikona Digital Networks customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                from Ghaziabad, Uttar Pradesh
                Jul 19, 2023
                Jul 20, 2023
                This thread was updated on Jul 20, 2023
                Report
                Copy

                Refund / fraud

                My connection number is [protected] it’s been a long time I have been tormented by tikona employees I upgraded my same plan from 7k to 5k around something’s from tikona CSR. I have been informed after discussion that I have to pay the decided amount for annual after our discussions and this is the settlement amount and I paid the same I also been informed will not receive any repayment calls or mail and messages but all fake
                br...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                J
                Jnrawat
                Jun 29, 2023
                Report
                Copy

                Today i've received about 10-15 calls from some lawyer from delhi asking for money that i've to pay to tikona about i don't know what.This is clear harrasment as i've bot used tikona services for like 6months and i've asked them earlier to stop the services but they continued there renewal messages.
                Tikona Digital Networks customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  iX Global
                  May 22, 2023
                  Report
                  Copy

                  Tikona is a worse service provider and along with K H Halai and Priya Aggarwal who claims they are Advocate - they send a threatening Letter to Clear Tikona Bills.

                  I had 20+ emails about their poor performance, who day there are no networks with more than 10+ complaints and I had remanded many times to terminate the service but they kept on charging money instead of not using any service !!!

                  Note: 100+ emails were sent to discontinue the service of TIKONA still keep your Bill cycle increasing... Be aware of this Fraud and do not ever take a TIKONA BROADBAND SERVICE !!!

                  Do not trust this fake advocate...
                  Tikona Digital Networks customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Piyush Kasle
                    from Mumbai, Maharashtra
                    May 11, 2023
                    Report
                    Copy

                    Not disconnecting connection.

                    I have requested disconnection from tikona services over legally binding document (email on 10 January 2023) which is not yet replied by them. I want to terminate the connection effective immediately and for saving the future harassment from tikona in name of "outstanding bills" which I read over internet, I want all details on email including the date of pickup of devices and service ending date. They are not respecting my right to terminate...
                    +4 photos
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    N
                    najm.macet@
                    May 11, 2023
                    May 18, 2023
                    This thread was updated on May 18, 2023
                    Report
                    Copy

                    I had made a disconnection request for tikona since last 5 days due to service & support issues. but not taking response from tikona. So many times mail forwarded to [protected]@tikona.in but still pending. My bill is already paid till July 2023. Not refunding my extra amount.
                    Kindly take it as disconnection request and refund my extra amount.
                    id- [protected]
                    Tikona Digital Networks customer support has been notified about the posted complaint.
                    Still not refunded my payment. No one is responding
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      POOJA CHORBELE
                      May 6, 2023
                      Report
                      Copy

                      From last 1 month I received calls from some different advocates that my payment is due for tikona services, and they file a court case for this. But I paid all the dues. So what is the issue. Please help me out from these fraud calls.
                      Tikona Digital Networks customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shyam Shingadiya
                        from Pune, Maharashtra
                        May 3, 2023
                        Report
                        Copy

                        Hello,

                        UserID: [protected]

                        My Internet connection is not working daily between 12 PM to 6 PM. I filed complain many times from Mobile apps but no resolution. Even I tried to connect to customer care services but continuously going on voice mail and after 10 mins they say "GoodBye" without connecting.

                        If the issue is not permanently resolved in next 1 day, then I am not going to pay monthly bill and please remove connection from my home immediately.

                        Thanks,
                        Shyam
                        Tikona Digital Networks customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lalit Ghaziabad
                          Apr 18, 2023
                          Report
                          Copy

                          Tikona Account UID: [protected]
                          complaint for connectivity issue is registered and reference no is 1-[protected]

                          2 days have been passed. but no solution is provided. no one is listening.

                          Neither on Toll or customer care by email or whaatsapp.
                          we are losing many things due to internet connectivity..

                          No response by This company.
                          Tikona Digital Networks customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saurabh Nemade
                            from Pune, Maharashtra
                            Apr 2, 2023
                            Apr 2, 2023
                            This thread was updated on Apr 2, 2023
                            Report
                            Copy

                            I have requested disconnection from tikona services over legally binding document (email on 14 march 2023) which is not yet replied by them. I want to terminate the connection effective immediately and for saving the future harassment from tikona in name of "outstanding bills" which I read over internet, I want all details on email including the date of pickup of devices and service ending date. They are not respecting my right to terminate their service. I've briefly mentioned in email why I want to terminate the service which has low quality since last 4 years. I do not want to negotiate on the speed or resolution of issue anymore. I want disconnection and confirmation of same over email which is valid in the court.
                            Reply to my email address. DO NOT CLOSE THIS REQUEST UNTIL YOU REPLY MY EMAIL WITH KEEPING ALL THE AUTHORITIES IN CC WITH EXACT TERMINATION DATE AND LAST BILLING CYCLE MONTH ALONG WITH YEAR MENTIONED CLEARLY.
                            Tikona Digital Networks customer support has been notified about the posted complaint.
                            @Tikona Following is the exact reason why I want reply on email :
                            https://www.consumercomplaints.in/tikona-tikona-is-trying-to-extort-money-from-f...

                            To avoid such bad practices by your organisation, reply to my email with exact date and time of disconnection and last billing cycle along with month and year mentioned clearly. And don't post the reply saying to open issue on forums.tikona.in. I want the communication on the medium which is not controlled by TIKONA so that my posts will not be deleted. Reply to my email which is legally binding document valid in court.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              from Pune, Maharashtra
                              Mar 30, 2023
                              Apr 2, 2023
                              This thread was updated on Apr 2, 2023
                              Report
                              Copy

                              Why my service not disconnect after raising multiple request.

                              Address:pune

                              I had raised raised a request to disconnect my service due to location however as per customer suggestion on call they ask me to send a request to "[protected]@tikona.in " by 10th April 2022 because I was moving on 10th April and my billing generated date was 15th of each month, so before my bill generate my connect will be disconnected with no any changes.

                              So initially I sent an email to tikona on 10th April but when I did...
                              +1 photos
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy
                              Hello,

                              Our user id is :- [protected]

                              On the date of 25th Nov. 2021, We have purchased a plan of 60 MBPS Prepaid plan because I have paid in Advance, If you have the postpaid plan then We will use the service and then you will ask for the payment but that's not the case.

                              Moreover, I'm not getting speed more than 20 MBPS and I have raised a complaint many times but that problem was not solved so...
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy
                              S
                              sushant605
                              Mar 14, 2023
                              Report
                              Copy

                              Hi,

                              I received a call from Tikona legal department asking to pay bill or fight against tikona in court. they forced me to pay Rs.2839 for a bill of Rs.1039. they also promised they ll refund 1500 rs on collection of modem.. but then it was their strategy to recover money.. they charged a bill for no internet being used.. and after payment I have sent many emails for disconnection and scheduling a visit to collect modem but there is no response from the internet service
                              My tikona id is [protected]
                              Tikona Digital Networks customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit