Tikona Digital Networks Customer Care

I was using Tikona services. I paid for 12 month. after 1 months they were not able to provide the services and hence they removed the connection and told me that I would receive the refund of money of 11 months. Its been 3 months they have not provided me the refund.

We are facing day by day a lots of problem about tikona internet .

please proper work on that as possible as, otherwise i will remove that .

satawadi, hadapsar, 411028, pune

Tikona broadband is constantly sending mails to return their device to which I had several times written to them to send in their representatives to collect it. But none was sent and now they sending notices from Legacolls may be some legal firms.
I request you to please intervene and help to resolve the stalemate.

Hello,

My User Id - [protected], i have a bad experience with your broadband connection during official meeting on Microsoft Team always shows no internet during meeting, i already complain 5-6 times but issue is not resolved by the service engineer.
I am not the only single who is facing this issue but my neighbors are also facing this issue in the area of Taktakpur Near Mahaveer mandir, Varanasi.

So please disconnect my connection and return my money back and please make sure give me a call before disconnect the connect so for i will manage another network.

It's been more than 2 months now, but the Tikona team is not initiating the refund amount of Rs 1000/- which I've paid as an advance amount (refundable). The installation premise was not-serviceable upon physical check and hence they cancelled my request. I am getting no reply to my emails marked to their refund email support ([protected]@tikona.co.in).

I was informed by the salesman that there's a connection in your area. The technician had different answer. Now you keep my money for not fulfilling the service contract? Why do you take money if you cannot keep up with the service. Even if you do take deposit, you return it in a weeks time frame. Isn't that how it works? Maybe you folks are extra terrestrials. I will have my lawyer deal with you on this. I was looking forward to get a free connection, now it will be through restitution.

I have opted for tikona wifi plan and a few months before, I cancelled it and the tikona company employee has taken the router also. But today, I got many spam calls from fraud persons saying that they are working in Delhi high court and lodge a case against me if I do not pay the Rs. 1350. They are calling and saying that if the payment is not done within one hour, the case will be filed. I have totally paid all the dues some 7 months before and now I am getting spam calls from a lady saying she is a lawyer. Please take action against this.