Tikona Digital Networks
Tikona Digital Networks
Customer satisfaction rating: 61%
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5501
COMPLAINTS
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Tikona Digital Networks Customer Care

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Address
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India - 400078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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195
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299

Phone:
Phone:
+91 22 6174 9700  [Technical Queries]
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121
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196
+91 22 4062 9629  [Tech Support]
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37
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159
+91 22 6119 1700  [Non Technical Queries]
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34
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181

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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61%
Complaints
5501
Pending
1616
Resolved
2865
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Tikona Digital Networks Complaints & Reviews

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Your ref no is 1-[protected], Pls ensure both WIFI router and Tikona adaptor is kept powered ON. Tikona
I got this msg after complaint
Pls its not working at all this dowsnt work
Jul 23, 2021

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    I was sent “ Your ref no is 1-[protected], Pls ensure both WIFI router and Tikona adaptor is kept powered ON. Tikona”br...
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    My user ID:[protected] No internet in jogeshwari west
    Jul 23, 2021

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      There is no network. We tried switching off router as well but no improvement. Send your engineer as soon as possible.
      Jul 20, 2021

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        Hi,
        I am really frustrated with the service of the Tikona digital networks. I requested to cancel my connection much time. But they always sent a mail about to call their tech support. And I got a call from one of the agents of Tikona digital service and I told them to cancel it immediately, but they sent me a mail regarding bill payment and not cancelling my service.
        The most irritating thing is that I requested them for cancellation for many days but they are doing nothing,
        Jul 20, 2021

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          Our tikona brodband is not working since last 5 days.
          my son can not study his online classes since last five days.
          Jul 19, 2021

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            I have been a customer of Tikona Broadband since the year 2019 and my User ID is [protected]. I have taken an annual subscription...
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            I requested account closure on 28 march 2021, via email which is the only correct way to do. I disconnected tikona internet...
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            I am using Tikona service since 2012. I requested for a connection termination 2 months ago. All amount were paid, even though...
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            I have been a customer of Tikona Broadband from year 2017. My user ID is [protected]. Recently, I have informed Tikona...
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            This is for requesting to disconnect my tikona broadband service. My Id is [protected].

            I am putting this request since I am moving to my village and I can’t continue to pursue this connection.All my dues have been cleared as I am disconnecting in advance of my connection. But Tinoka didn't respond me & not disconnection my connection.
            Jul 15, 2021

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              I had tikona connection just for 2 months, and thereafter due to Covid-19 lockdown I moved to hometown. I didnt even use after...
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              The engineer came to install the broadband day before yesterday but we are still not connected to the internet and now from tomorrow he is not picking up the call

              User ID : [protected]
              Jul 14, 2021

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                OUR BROADBAND ARE NOT WORKING LAST 4 DAYS I ALREADY BOOK A COMPLAINT (COMPLAIN No IS : 1-[protected]) But after 4 days they have not solve our problem and not reply to our phone

                Rakesh Kothari
                [protected]
                [protected]
                Jul 14, 2021

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                  I've requested the connection disconnection request like more than 15 days ago instead I'm getting calls from tikona regarding offers and when i ask for the update on disconnection they just answer that its in progress ... I'm sick and tired of this... I hope this may settle my complaint
                  Jul 14, 2021

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                    I have requested to terminate the Tikona broadband line Account no: [protected] on 26/6/21.

                    I have disconnected...
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                    It started happening after I discontinued from Tikona, I shoot an email 15 days prior to my end date of plan. Also I have...
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                    I had taken tikona connection in the month of May 2021.but since then in every week atleast once or twice the connection has some problem and it stops working.
                    It is one of the worst connections as the other connections in the area are working fine.
                    Kindly look into it and solve the issue as fast as possible
                    Jul 12, 2021

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                      In a new way of cheating people and harrasing cunsumers, TIkona has come up with a new way of charging money from customers...
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                      I had a Tikona broadband connection and faced frequent internet service issues. So I wanted to disconnect but their customer...
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