Nitin sharma the sales head is seriously shameful and ridiculous person.
Tikona again done same thing as fraud with me also.
The couldn’t made connection in my home after taken 3 months advance 6 months before and still couldn’t refund my money.
Nitin sharma is such a stupid and fraud person that having office in palasia indore.
Now the only option available to file a police complaint against him and tikona. They should pay me full refund with extra amount for which i lost my time.

I had all formalities that they had asked but nothing has been done.

Hi team,

I have subscribed to the unlimited yearly plan of broadband. The speed offered by you for this plan is 25 MBPS. firstly I am struggled to get the connection thereafter frequently lost the connectivity for hours.

Till date I have made several complaints that I lost the connectivity everyday from installation ( in the day I didn't get internet for 3-4 hours).

I have to face a lot of inconvenience as I have to stay home and office work get to be done.

My work is getting affected and I do not wish to continue the subscription any more.

Please cancel my subscription with immediate effect and send me the usage bill till date for the current month. Rest amount to be refunded in my account. Crossed cheque is attached for account details.

My internet is not working since 16th june 2020. They are not taking my complaints and not responding to my complaints and also they denied to refund my money

In my home wifi is not working from the beginning when i put this wifi in my home before 4 months, when i'm install this tikona wifi they said me to pay 6 months money in starting itself and i paid,
I use to call the manager and the staffs, manager is not responding the call and the staffs has put my number in block list,
Then 1 guy answered my call and telling me don't disturb me and he is shouting on me,
They are not resolving my issue and they are not giving my money back also,
This wifi is not working for me and it is waste of my money,
So i'm requesting please anybody help me

From: herminder bedi
Date: sun, jun 14, 2020 at 4:09 pm
Subject: fwd: ban :[protected] & [protected] _ reference no is 1-[protected] — frequent network disconnect issue — consumer court grievance number # 2038553
To:,,,,,

[protected]@tikona,

I got a call from your technician named deepak [protected]. He said, issue could not be resolved today as there is no technician available to visit. Then i called saurabh [protected], he said every home user is complaining for no connection. If you will not provide services then why not every home user will complain. Enough is enough. Several days has gone & no permanent solution has been provided.

I am paying for 60mbps however only half of speed was coming
Connection was frequent disconnected
No one picked the call
Poor response
Several executives said they left tikona
Few said if not working then disconnect the connection but do not call again & again.
Frequent connection disconnection issues were reported 2 month back however no permanent solution was provided.
Now i am ordering new connection & need my refund. If you will not pay easily then in consumer court i will get the amount with compensation.

Thanks & regards
Herminder singh bedi

As per tikona engineer, signal are not available in my area and requested for refund past one month but no response.

Tikona and their team members are completely fraud and cheaters and they cheat their customers from a long time.

Nitin sharma (Indore office) and his team do this job very sharply.

5 months ago they taken 3 moths money as advance but connection never has been done from their side.

Still many mails and calls has been done as a request from my side to get my money refund but seriously shameful persons are they still could not processed the refund process.

Bhai logo kisi ka bhi connection le lo but never tikona, they has been cheated from customers so long time as you can check many frauds as online complaints.

My internet connection is not working for the last 3 days. Please resolve.

I have been a long standing customer of the tikona internet services in pune.
From the last 6 monts tikona serice has been the worse internet and broadband service. Since i have subscribed to a quarterly unlimited usage plan, i am not able to switch my service provide. Tikona has refused to reimburse the advance payment i had made.