Lenovo — asking charges for warranty period product (laptop)

Akshaybhandari

from Dhule, Maharashtra

Address:

Pune, Maharashtra

More than 5 month i am contacting lenovo service center about laptop (Touch screen) related problem. On date 3 october 2017 i submitted laptop to the lenovo service center at pune, and today they call me and asking charges for os reinstalling but laptop in within warranty period. They told me that os reinstalling is not came in warranty you have to pay for it.

Address of service center where laptop is submitted

Impact infotech pvt ltd pune
Office no-8, 3rd floor, sneha center, above syndicate bank, near hdfc bank, infront of lalit mahal hotel, f. C road, pune, maharastra - 411005
[protected] / [protected]

Laptop detail

Model = yoga 710 - 14ikb
Serial number = mp15tjxr
Lenovo service care case number [protected]

Please help me i am contacting lenovo service more than 5 months. Please..

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Lenovo customer support has been notified about the posted complaint.