Lenovo — Cashback not received

Hi,

I placed an order on 23 Feb Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

However, I received a message from HDFC bank that the transaction of Rs5000 has been credited/reversed by THEDOSTORE1247450 on Saturday 20-03. But the amount if not credited yet.

Please look into the issue and do the needful asap. I have sent emails to [protected]@lenovo.com,
Lenovo Order Status and awaiting response on the same.

Regards,
Rahul
[protected]
+1 photos
Was this information helpful?
No (1)
Yes (21)
Lenovo customer support has been notified about the posted complaint.
Mar 22, 2021
Updated by RahulWarathe
Got Prompt response from customer service so this is no more a complaint. Thanks

Complaint comments 

Comments

sir, i also stuck in same issue but in my case no message/mail about cashback is received . please help me what to do .
nishant_83's reply, Nov 9, 2021
i also send mail to lenovo customer care but no response from that side.
Hi,

I also have same query.. I just called after sales customer care[protected] they said it has been initiated, We need to wait for 7 Business working days.

Regards
Simha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4390
    Pending
    0
    Resolved
    632
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information