Lenovo — Laptop and air conditioner sold and not provided. Installment though clearly mention while deal. And no. Proper revert on failure of laptop keypad

Myself manoj bhoir purchase laptop (Lenovo) & air conditioner (Panasonic) before 2 months. Due to sales team incomplete process instead of installment whole. Amount deducted from. My account. When. I. Revert issue was try to keep. On. My head from team.
Laptop issue is. Not solved from. Last 15 days & no revert from reliance team followup is only by me and service. Manager not taking responsibility. . . . Pathetic staff and not interested for. Next purchase from any of reliance outlet. . . Never

Manager mr. Paean
Sales ex. Mr. Pratik
& service manager
All are not taking responsibility