Lenovo — Lenovo A6020a46 battery damaged

Address:Ajmer, Rajasthan

The battery of my lenovo mobile phone is draining very quickly and the charger provided with the model is also not working properly. When i complained about it in a nearby service center in march that is within 6 months of purchase they refused to replace the charger and asked to leave the mobile handset too. Being a student pursuing my studies outside my hometown it was not possible for me to manage without a mobile so i didn't left my phone. Again now on 20 may i visited the service centre and the person responsible refused to replace the battery instead he said that the phone battery was damaged due to water and therefore cannot be replaced. He asked for rs 5500 to repair the phone.
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information