Lenovo — Lenovo A70000

Address:	Thane, Maharashtra, 400607
Website:	lenovo

Hi this is Nivaan Bakhtiani I had purchased Lenovo A7000 from flipkart on 29/04/2015...since than i am using it i was satisfied with its performance but suddenly touchpad stopped working so i went to your service center at Thane west Krishna electronics on Jan 04 2016...The executive over there told me to cum and collect the phone with in 12 days so i went ther after 12 days but to my surprise or shock they told me to wait till January 30 as the parts werent available at service center...i told them if that was the case than y dint they inform me prior receieving my mobile for repairing they replied to me in a very arrogant way Hum Kya Kare jaake lenovo branch manager sey baat karo...They Gave me one Mihir shahs num [protected]...i called him he also spoke to me very arrogantly he told me jab aayega tabhi milega aapko what is this is this the way to talk to ur customer...I said that i will mail to ur superiors he said jisko mail karna hai karo...sir i am very disappointed with this kind of customer service u people are giving simply spoiling Lenovos Brand name...i want my mobile done asap...I request you please Look into my matter.I am emailing you the job sheet of the service center for your refrence. Nivaan bakhtiani