Lenovo — Lenovo Ideapad S340-Battery problem

Address:

F 3 Ist Floor, Shiva Apartment, E Block, Patel Nagar II, Ghaziabad, UP-201001

I purchased a Lenovo Ideapad S340 81VV008TIN-I5/8GB/IT+256/M MP1TC1JA in the name of Krishna Maart on September 13, 2020 from Sargam ELectronics, Ghaziabad

It was promised that it has battery backup of 7-8 hours. However it is not really, in fact inspite of a brand new laptop giving a battery backup of just 2-3 hours and other than this my system shows remaining battery of 40-45%, it gets switch off automatically.

I am very disappointing with your product. Please resolve this issue on your utmost priority