Lenovo — Manufacture defects problem in my smartphone LENOVO VIBE X2

Address:

Visakhapatnam, Andhra Pradesh

Good Afternoon Sir, Iam Bindu Madhavi from Visakhapatnam District, as iam staying in seethammadara, i have been facing the problem with the Lenovo Vibe X2 mobile brought from Flipkart in jan 21st 2015 which is the cost of 17999 INR. The same 1st day when i am starting to use there is a crash sound in speakers and automatically switched off. immediately i called flip-kart customer care they suggested me to update software, i did that immediately then after a week again started same problem, they are suggested to reset factory settings, i did same what they told then it will works normally up to one month. After a month one problem started, mobile rare camera not working and automatically mobile switched off. again i sent a mail to flipkart customer care department, they replied to contact authorized service center. i went service center told clearly regarding the issue. they checked and confirm after a week days mother board failure and they requested to lenovo company to replaced motherboard, after a 25 days i received my mobile from service center. Then after 15 days the same problem... again i walk to service center something they repaired and given back after 10 days. Now again last month same problem repeat mobile totally switched off. Again i went service center they checked and confirmed motherboard failure.its manufacturer defect, they kept and they sent mail to company to rectification. they said it will take 20 days to repaired. in this six months hardly i used mobile 2 months and i loss my money as well as time. i am not sure after repaired this time how many days it will work. Each and every i wrote a mail to flipkart on this issues. and i have all service center job sheets with me. Please advise me to proceed legal action. I am waiting for your quick possitive responce. Bindu madhavi Vishakapatnam