[Resolved] Lenovo — mobile repairing | |||
Dear Sir, My complain about to Atlantis, Lenovo Service Centre, Vadodara, Gujarat-390007. My complains are following below, 1. There no given any delivery time for mobile given for service/repair. 2. Misbehavior with customers. ( for reference if possible then view CCTV record on 14/11/2014, 5:30 pm to 6:15 pm) 3. After delivery of repaired mobile not check the problem describe by customer . 4. Only mobile call communication accepted, not accepted with other communication facility like E-mail, Massages. 5. After repairing problems increases in mobile.( for ref. please find complain no. SRIN[protected] & SRIN[protected].) 6. Service provider behave like they are customer and we are service provider. 7. They say “ I am not manufacturer of your mobile(lenovo) so how can I solve your problem?” & “ please find another service centre, we can’t provide service of your mobile”. 8. Complain in police station and after waiting of 30 minutes they cancel complain. Waste of time . 9. After all at that time my mobile not repaired. Thanks . Vikramsinh R. Chauhan Mo:- [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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firstly he said that he wants 7 days for repairing this but after 7 days he again said wait for 2-4 days but after these days he again touch screen is not provided by the company to service center. so what i can do
please assist me that