Lenovo — regarding earphones and mobile

Worst service!!! There are no nearby service centre. When i launched a complain about my earphones they said that it was damaged due to a cut but the same cut was on my samsung earphone then too it were working! Just because my warranty of six months was expired two days ago that too because there where no nearby service centre i had to visit a service centre far away from my place! After doing this they just say that my earphones are damaged. If there was a service centre nearby i would have been on time! I am totally disappointed by lenovo! My phone is too slow even though it has a 3gb ram! Why do we pay? Just to get this things! There are some service centres which are closed yet shown on google. I wasted my time visiting those. This phone which i have is so much troublesome! I was warned by my friends that don't by lenovo's phone but then too i trusted lenovo and i get this! Now that i have came to know about your services i will surely let my friends and relatives and each and everyone know what services you provide and how you avoid the complains! I have used samsung but it never disappointed me! I have used windows it had some fault in its piece but their service was too good they gave me replacement for that piece which was the bigger model than the one i had! But here things are opposite! After all this i would surely like too see what actions does lenovo takes and i have a screen shot of my complain too even i[censored] don't respond i don't care but you should care because this will be a proof that lenovo is careless and it doesn't care about any customer! Thank you!
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Others can't hear the voice unless I use the earphone and please tell me if there is any Lenovo showroom in puttur
Hi i m travelling from METAPULLAYAM TO CHENNAI by nilgiri exp .stolen my phone between salem to katpadi jn at 1 AM TO 2Am .after 1hr switch on 3.07 am rang & some one
Disconnected
Bought from flipart order id no Update on your Order OD[protected]
Email = [protected]@gmail.com
My new no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information