Lenovo — Regarding replacement of / repairing of defected piece of lenovo zuk 1 purchased through amazon

susheel kumar barala

from Noida, Uttar Pradesh

Address:	560067
Website:	amazon.in

I purchased lenovo zuk z1(space grey cyanogenqs mobile on 18 sept 2016 through amazon.in.sold by Green Mobiles Banglore.
Problem is that this is defected piece as
1. it automatically shut down and restart regularly during dialling, calling and few times after end of a call.
2. during call it never follow "ask everytime " function and forcefully shifted to either of sim .
3.i have gone through lenovo srvice center at kota rajasthan TWICE . mr. RAJUJI entartained me properly but could not rectify d problem.
4. photocopy of bill n service center receipt is enclosed.
5 pl. replace it wid new mobile so i could use it .
6. also tell me d proper methodology how it can b resolved

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Lenovo customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by susheel kumar barala the problem is not resolved .
pl do something

Oct 25, 2016

Updated by susheel kumar barala on what basis u marked it as resolved

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susheel kumar barala

from Noida, Uttar Pradesh

https://www.consumercomplaints.in lenovo-b104959?frommail=[protected]

Complaint Status
[Oct 26, 2016] Lenovo customer support has been notified about the posted complaint.

after this status no response from lenovo custmer support team
the matter is going very serious
you again persue it