Lenovo — Useless service centers

Lavanya Sridharan

Aug 26, 2021

Address:

Lenovo service center, sarvamangala colony, Ashok nagar , chennai

My idea slim laptop couldn't been used since the day of purchase. It restarts automatically in middle of work. Lenovo's toll free is good for nothing. The service center guys couldn't fix the issue yet and has been sitting on the issue for 15 days till now.. they are not even ready to replace the useless laptop
No proper response.
We even have an extended warranty. But now i can vouch that Lenovo is a waste of money.

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Comments

Lavanya Sridharan

Aug 26, 2021

I bought the laptop on 28-july -2021 from Reliance digital, Ashok nagar. The problem started right from day 1. We have even put an extended warranty. First week we tried with reliance guy, next week Lenovo phone technical team tried and now it's with serivce center people.But till now neither the issue is resolved nor we got a replacement.
We have bought the product for Rs. 60000
They are caring damn about the customer.
What's the use of warranty when ur product failed on day 1 and you are still playing with customers money