Lenovo — Worst Mobile service center & Product

Address:

Mumbai City, Maharashtra

Hi, I had purchase Lenovo Wibe X2-AP-32G-In-Gold mobile online from flipkart in midst of May.Only after using 2 months i.e in June I was unable to switch it on, so i took it to Service Center (Allied Services-Dadar east).It was really difficult task to find out listed Service center as i was looking centers near to my home or workplace. I got few contact no listed on lenovo website & after contacting many i found contact no of Allied Services (Service Center No- B2X-001) located in Dadar east.It was like a Task to find Lenovo SC. After i went there on 27th July-2015 I came to know that Mother board is not functioning properly. I was shocked to hear this, as I bought it 2 months before. After inquiring i came to know that it could take 10-15 days to do the needful, but i agreed for the same and we did the formalities & I got Job sheet from the services center. I dint try to reach service center for more than 12 days as I was knowing that it takes around 15 days. But when i contacted Allied Service Center after 12 days, i was shocked again to hear that there are not even 1% progress & they are sitting & just waiting for the Spare parts to arrive. This is really bad that Lenovo Service Centers do not have even 1 spares parts in a spare.I saw many customers were fighting with Services Centers employee when I wen there because of same issue. I am following continuously to get my phone as soon as possible because its been almost a month now, as today is[protected]. It is really frustrating to reach out to Allied thru call, most of the time the no shows out of range & services has been temporarily discontinued.I dont see or find proper and instant resolution from Lenovo on this Lenovo has got worst service centers in India.Very slow in resolving issues.You guys do not even give spare mobile to use as you take around a month to repair.Horrible & very bad experience, whoever has the same experience will never suggest to buy Lenovo. Kindly improve your services, learn something from Nokia as far as service is concerned.