Lenovo — Worst product and customer care service

Sep 15, 2015

Updated by sireesh reddy I had taken lenovo a 6000 plus mobile and due to some problem my mobile screen got damaged. So I contacted with customer care for repair which was taken only two months back, Mobile cost is R's 7499/- and they said service cost will be Rs 5000/- andalso they didnot provide any correct information and they dont know how to handle customers and they even dont have minimum common sense while replying to customers . Please dont buy any lenovo products and get fooled like me.dont buy lenovo product because of the following reason

1.worst product
2.worst response from lenovo care executives
3.price of parts replacement is too high like for example screen replacement it costs about Rs .5000/- but new mobile cost is Rs 7499/-

flipkart is a trusted online retailer thats why so many people are buying this lenovo product .but lenovo is not a branded company like samsung, sony etc.because it is poor brand and also poor lenovo care.that's why i am requesting once gain .please think once before buying any lenovo product.

Sep 16, 2015

Updated by sireesh reddy after i posted my issue on facebook and other websites.yesterday one call came for me saying that we are calling from flipkart

finance department .we approved your refund.so give me your details.i will tranfer your refunded money to you.i told i will give

my bank details.but he asked particularly card details only.so i got a doubt then i called to flipkart customer care and told what

he said to me .then flipkart executive told we will never ask card details.of customers to refund money.flipkart customer care

told that he is fraud person .then again i call to fraud person and asked what are the details you want.he asked card

number.expiry date .cvv number and account number, ifsc code and also balance in account.then i came to know that he is

fraud person .


so please be carefull while giving information