[Resolved] Lenskart — [protected] | |
Not even worth a star . I purchased two glasses . Requested Return for both as the eye test lenskart took was incorrect. They took one glass and refunded the money. The other glass is still with me . There is no response from their team . It is been 35 days . When I call they say will arrange a call from customer care. But no one calls . They send a email every two days . First they said it ll take 3-5 . Then 7-10 . Then asked 48 more hours. Now there is no response. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Dec 17, 2020 Lenskart Customer Care's response Dear Arvind, we never want our customers to face an issue like this. We duly apologize for the inconvenience caused. We will surely get the details checked and we'll connect with you at the earliest.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment