[Resolved] Lenskart — about low quality product | |||
1) my specs (Goggle) are broken by a defect in manufacturing default. Lenskart providing us with the low-quality product. When i give it to repair in lenskart center, they say that it is not in warranty police, but it is in warranty police, they repair it but after repairing i can't wear it because of its half color is gone 2) i give to repair 19/01/2019, saturday but they say that come on monday to pick repaired. But up to 25/01/2019 they don't give me. When they return my product by the removing color of spaces of one side +2 videos Was this information helpful? | |||
Mar 5, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jan 27, 2019 Lenskart Customer Care's response Dear Ajit, we are really sorry to hear that, please allow us some time to get the complete details checked and we will call you to assist.
Verified Support Feb 02, 2019 Lenskart Customer Care's response Dear Ajit, we tried calling you multiple times to take your consent regarding the resolution which we have already shared with you, however, couldn't connect. hence, we are closing this case as of now and it will be re-opened once you will revert us back
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I bought glasses with my eyesight number and I normally buy from lenskart but that was the first time those glasses were horrible. I got two specs and both frames were so bad that I can never wear them. It's a waste of my money. I get wierd marks and it's very very uncomfortable to wear them.