[Resolved] Lenskart — after 4 days of giving appointment now lenskart days pin code area not serviceable

Keshav Shyam

from Bengaluru, Karnataka

Address:

Faridabad, Haryana, Bangalore, Karnataka, 560049

Hi,

Upcoming appointment : your [protected]@home appointment #[protected] is scheduled for today at 11:00 am - 01:00 pm. You can reach our refractionist r naveen kumar at [protected]. To reschedule, click HTTP://lnskt.co/Ic1aaOhb

This is the second time i got appointment from lenscart after they checked my area pin-code.

Lenscart wasted my 4 precious days, no respect for my patience to attend 15-20 phone calls from lenscart.

I even helped them by giving my google maps location on whatsapp to their field executives (Refractionists)

They told they'll send or come to my home keeping me waiting for them, attending their calls.

But, instead of coming home, they just managed on phone calls.

This is a # company wasting people's time & energy, giving false promises.

Totally upset with lenscart, i need their refractionists to come home, that's it, no more phone calls.

Thanks,
Keshava. S
[protected]
[protected]

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Mar 27, 2020

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Feb 23, 2020

Updated by Keshav Shyam Hi,

Upcoming Appointment : Your [protected]@Home appointment #[protected] is scheduled for today at 11:00 AM - 01:00 PM. You can reach our Refractionist R Naveen Kumar at [protected]. To reschedule, click HTTP://lnskt.co/Ic1aaOhb

This is the second time I got appointment from Lenscart after they checked my area Pin-code.

Lenscart wasted my 4 precious days, no respect for my patience to attend 15-20 phone calls from Lenscart.

I even helped them by giving my Google maps location on WhatsApp to their field executives(refractionists)

They told they'll send or come to my home keeping me waiting for them, attending their calls.

But, instead of coming home, they just managed on phone calls.

This is a ### company wasting people's time & energy, giving false promises.

Totally upset with Lenscart, I need their refractionists to come home, that's it, no more phone calls.

Thanks,
Keshava. S
[protected]
[protected]

Verified Support

Feb 24, 2020

Lenskart Customer Care's response Dear Keshav, we are really sorry for the inconvenience caused to you, please allow us some time to get the detail checked and we will call you to assist.