[Resolved] Lenskart — egoistic staff very bad experience | |||||
I had such a terrible experience visiting your shop in jp nagar bangalore! I want you guys to take action against that person who wasted my 2 hours! 1. Visited ur shop on 3rd feb 2018 at 6 o clock. 2. Spent 1.30 hours selecting frame and a free google 3. Ur representative asked me to take power reading test. 4. The guy who was taking test was completely mad at some thing the moment i entered that testing room. 5. He had no manners on how to behave with customer 6. I had to reply back to him with a bit loude voice to make him shut his mouth. 7. Done!!! All time spent wasted. 8. He started acting as if he is testing my eyes and then said i am sorry go take manual test. 9. He was very polite while talking but his intention was very clear, he took it on his ego and sent me back 10. This is ridiculous. 11. I want u guys to take action on this egoistic # sitting in ur j p nagar bangalore shop. Now i have spent 15 minutes writting this mail... Lets see what action you guys are going to take. Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Feb 13, 2018 Lenskart Customer Care's response Hello! Our sincere apologies for the bad experience. Please share your contact details with us so that we can connect with you and assist you better.
Verified Support Feb 14, 2018 Lenskart Customer Care's response Hello! Please share your contact details with us so that we can connect with you and assist you better.
Verified Support Feb 15, 2018 Lenskart Customer Care's response Dear Customer, in the absence of required details, we're unfortunately closing this tickets. Please share your order number/contact number so that we can help you better.
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Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
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