[Resolved] Lenskart — First given wrong product..second delay in delivery for the right product..no one answering the lenakart branch number

Sagar.vidya

Address:

MALAKPET,HYDERABAD

I have ordered a product..(order no :-[protected], Malalkpet, hyderabad, v.sagar, mobile no :-[protected]). I got a msg to collect the product..after reaching the store they given me
Wrong sight spects..the employee (women) said she will rectify the mistake..within two days she will call to me ..but i didn't get any calls yet..i have been trying to contact the store from the number which is showing on Google..but nobody answering the call..
I am feeling very disappointed with the Malakpet branch service..

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Aug 13, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2020

Lenskart Customer Care's response Dear Sagar, we never want our customers to have an experience like this. We sincerely apologize for the hassle. Please be assured that we will get the details checked and we'll connect with you at the earliest.