[Resolved]  Lenskart — fooling the customers with defective products and when asked for cash refund they are playing around and not returning the correct amount

Address:	560096
Website:	www.lenskart.com

All my order details is attached, i had ordered initially for eyeglasses worth 5488 /- which was returned and i got a voucher of 5488/-.
I again ordered the eyeglasses with the help of lenskart customer care gagan sharma who helped me out to order.
Since the prices of the eyeglasses went down from 5488 to 4400 approximate i asked him if i can add a sunglasses to the order which was buy one get one free so that the rest of the voucher money does not go waste.
Since sunglasses was priced at 1499 i paid extra 484 to adjust the amount on delivery.

Even the second time lenskart is sending me defective products, fr which i again returned them.
This orders was split was gagan due to unavailability and lenskart has used the voucher as per their wish inappropriately.

Now this time it did not want a voucher so that i could take it directly from the store so asked them for a cash refund.

Lenskart has been troubling me from almost a month due to incorrect cash refund of just 3236/-

When asked to get the transactions checked there has not been any clarity.

How can i go and buy it from store with 3236/- if they are eating up the money...

I'm totally pissed off buying it from lenskart