[Resolved] Lenskart — frame not of good quality | |
Hello team, I am a regular customer, who is been buying products from lenskart and it been now almost 2 -3 years i have been purachsing from lenskart. But this time i am really disappointed as the quality of the frame which i have received is not good. The frame hinge broke automatically and its not even 6-7 months that i have bought this product. I bought the frame with bluecoated glasses which was said to be the best, but now i am thinking of whether should i comtinue with lenskart or not. If by paying this much of amount and the quality is same as that of a local vendor shop, its good that i switch back to them. I would also recommend others not to use the lenskart service as per my todays experience. Thanks and regards, Arpit garg Was this information helpful? | |
Jul 5, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Lenskart Customer Care's response Dear Customer, we are sorry to hear the inconvenience that you have faced with us. We assure you that we are here to assist you in the best possible way. We would like to inform you that we are unable to pull any order in our system. Please share your order id with us for better assistance.
Verified Support Jun 04, 2019 Lenskart Customer Care's response Hi Arpit! We would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/Contact number so that we may assist you in a better way.
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