[Resolved] Lenskart — hello i ordered eyeglasses at lenskart it's all about 3 days from day of booking but they are saying some problem in server | |||
Hello i ordered eye glasses at lenskart its all about 3 days from day of booking 16th february but they are saying some problem in server so they couldn't give payment print out recipt and still there is no order confirmation from lenskart by a mail or message. Ordered through mail id p. [protected]@gmail.com, mobile no.[protected]. And payed by debit card amount rs.6608/- at your lenskart store located at mahalakshmi lenskart, karimnagar, telangana 505001. Mail the invoice either the order is accepted or not and i paid towards 2 frames of john jacobs (Blue cut fully loaded lenses) Was this information helpful? | |||
Mar 25, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Feb 20, 2018 Lenskart Customer Care's response Dear Mr. Murali!! We are really very sorry for the inconvenience caused to you. We never want you to had an experience with us. We request you to allow us some time to us so that we can check the concern and connect with you for better assistance.
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I have ordered 2 eyeglasses in Lenskart on 2nd feb of 2018 and as i was seeing order details it was showing that the expected date of these glasses is on 9th feb 2018 and it didnot come. So, kindly please send the order as fast as possible.
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