[Resolved] Lenskart — i'm not getting refund

SuyeshaB

from Mumbai, Maharashtra

Address:

Sir MVIT ladies hostel, International Airport Road, Hunasamaranahalli, Yelahanka, Krishnadeveraya Nagar, Bangalore Rural, Karnataka, 562157

I order two spectacles and returned it because of power issue. Lenskart issued refund at 28th october and promised me i will get my refund within 7-10 days in the debit card with which i made payment.
Today is 10th day. I still not get my refund.
I checked my bank account too, i still didnt get any kind of refund. 2600 rs for a student like me is too much. Please help me. I beg u!!
My lenskart id is active with this phone no [protected]

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Mar 1, 2023

Complaint marked as Resolved

Solved in 2019

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Lenskart Customer Care's response Dear Suyesha! Please accept our apologies for your unsatisfactory experience. We never want you to feel like you're stuck with a bad experience. We will surely look into this and get the issue sorted for you at the earliest.

Nov 09, 2019

Updated by SuyeshaB Please help me !!! Please !!