[Resolved] Lenskart — item stocked out after paying

Shubham Sherekar

from Mumbai, Maharashtra

Address:

301 Shivmaya Apt. Ganediwal Layout Camp, Amravati, Maharashtra, 444602

My order no [protected] has been showing stocked out after i made the payment. Below is an attached picture for reference. If it was stocked out then why did you take the payment? I wanted the specs as early as possible since i am moving to another city for higher education. But now lenskart is doing this and i might not even recieve my specs before shifting causing a huge inconvenience for me. What am i supposed to do?

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Jul 5, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Lenskart Customer Care's response Hi Shubham, we really apologize for the inconvenience caused to you. We would like to inform you that your order has been dispatched from the DTDC courier with the tracking id:- V70351069. We will try to deliver it as soon as possible.