[Resolved] Lenskart — lenskart refund amount has not been credited to my bank account | |||
Sir. Im submitting the complaint again because i am not getting any response against my last complaint. October 15th i got parcel of 2 spectacles from lenskart. Then returned it. Then after inspection at october 28th lenskart issued my refund. And according to their rules they will refund it on the debit card i used within 10 days. Today is 11th day. I have checked my bank account more than 10 times in last 24 hours. Im not getting my refund of 2600 rs. 2600 rs is a student like me is too much. Please please solve this. Please. My order was made by the phone no [protected] Was this information helpful? | |||
Mar 1, 2023 Complaint marked as Resolved Resolved back in 2020 Lenskart customer support has been notified about the posted complaint. Verified Support Nov 09, 2019 Lenskart Customer Care's response Dear Suyesha, We are really sorry for the delay in your refund. As we have checked the details the refund was initiated on the 28th of October and as per the online refund timeline, it takes 7 to 10 working days to reflect the amount in a customer account. We will connect with you shortly to check on this and would like to assure you that your amount will be given to you without any delay.
Nov 09, 2019 Updated by SuyeshaB Mini statement of my bank account. No amount is refunded by lenskart. I emailed the same to lenskart support. Not getting any reply. 2600rs is a very big deal for a student like me. Please look at this matter.    Verified Support Nov 25, 2019 Lenskart Customer Care's response Dear Suyesha, We're so glad that you received the refund and you're satisfied with the same. It feels good to know that our hard work yielded a wonderful result in the form of a nice experience for you. Please feel free to wite to us for any assistance.
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Comments
Thanks for following up the case till the last. Thanks for being with me till the last. Lenskart team did a really very good job especially Mr. Tausif, thanks for following up the case till the last day.
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