[Resolved] Lenskart — Manufacturing defect in contact lenses | |||||
I bought 6 pair of Bosch lenses, ordered from lenskart store.two were broken from circumference. I launch complaint on store first within a week. Got revert after a week to contact at customer service desk. Again I contacted service desk twice. Still got no revert. No one responding. Is this service which we lenskart give to its customers. Very bad. As per policy I had login complaint within 14 days still no revert. Awaiting revert Atiya usmani Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 Lenskart Customer Care's response Hi Atiya, we deeply regret the inconvenience caused to you. We are unable to find your order details. We request you to share your order ID or contact details so that we can assist you further.
Verified Support Mar 21, 2017 Lenskart Customer Care's response Hi Atiya, We request you to share your order details so that we can help.
Verified Support Mar 22, 2017 Lenskart Customer Care's response Hi Aditya, please share the required details with us so that we can assist you better.
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