[Resolved]  Lenskart — ordered on 6th september for the 2nd time but not get yet

Hi, please have a look to my issue and fix it as soon as possible because its very urgent.
The issue is i ordered first on 28th september and i received mail that my order has been shipped on 30th september through dtdc courier. I tried to track the order through the code that has mentioned in the mail but i failed. I complained about the issue to my nearest dealer lenskart nagaon, assam and they told me that due to some courier problem the product unable to reach at the store. They told me that they will order again but due to shortage of the product i had to choose other one and my order has been placed on 6th oct as i received msg and mail from lenskart. On 7th oct i got mail from lenskart that my product has been sent. But again it show the same courier problem and i can't trace it as usual. According to my nearest store lenskart nagaon the latest location of the product is guwahati, assam. But it can't reach at nagaon.
How many days i will have to wait lenskart? I ordered twice but i not get my product yet. What are the reasons behind this delay? Please fix it immediately.