[Resolved] Lenskart — Worst quality & customer support | |||||
Worst quality & customer support.. So be aware before buying from lenskart. Need a lot of improvement, the attention to the customers is lacking.. Followup with customers, explaining the stuff to customers is definitely lacking. At the stores needs to be trained, also the person who is testing your eye need to be eye specialist doctor. I had worst experience, employee test my eye and give a prescription slip Lenskart prescription Eye sph cyl axis Right eye 3.00 0.75 180 Left eye 4.25 0.75 180 Then i bought a specs from them. After that i got some eye irritation so i went to another optical store to check my power. Doctor said your power of old specs only who said like that, i replied lenskart. Lenskart was very cheap quality, fraud and not made by man, fully by robots. It was great shock to me Another optical store prescription Eye sph cyl axis Right eye 3.25 0.50 180 Left eye 4.00 0.25 180 The alignment of the frame was not proper quality. Collection of frames will be less than other store. Lens cost was too much. I bought british optics was not too good when compare to crizal and kodak lens. Only external showcase, inside will be bad and cheap quality. Try someother show room Was this information helpful? | |||||
Sep 24, 2016 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Aug 22, 2016 Lenskart Customer Care's response Hi, we deeply regret the unpleasant experience you had with us. We’d never want you to experience something like that. Kindly share the order ID or your registered email ID so that we can assist you better.
Verified Support Aug 23, 2016 Lenskart Customer Care's response Hi, kindly share the order ID or your registered email ID so that we can assist you better.
Verified Support Aug 23, 2016 Lenskart Customer Care's response Dear Customer, your contact details are still awaited. Kindly share the order ID or your registered email ID so that we can assist you better.
Verified Support Aug 24, 2016 Lenskart Customer Care's response Hi, in the absence of required details, we are unfortunately closing this ticket. For further assistance, please share the details.
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