[Resolved] Lg Electronics — ABOUT REFUND CHEQUE BY LG

 
4 Reviews
Sahibabad, India
User
 talktoakgupta
Sir, Citibank paylink cheque no-412370 dated 28/11/2014 for Rs 12080/- issued against my back loaded LG fridge. I have submitted this cheque at my axis bank Sahibabad branch a/c as it is payable at par with all axis bank branches in india. I have been told by bank that sign on this cheque is not matching as per record with bank and the same taken by Ms Rashmi[protected] of LG service center Sahibabad, Ghaziabad. Now she told me to either submit bank statement about issue of sign mismatching otherwise no action and bank is not agree to give reason in writing as no official action taken against sign mismatching . Sir I have allready approached Area manager Mr singh([protected])with details but no propper response from him till now.. I have conveyed my issue to LG customer caer/[protected] and now i feel i have been cheated by very prestigious brand LG. My request is please resolve my issue on this plateform otherwise i have to go for legal action for my Rs 12080/- and intrest for lapses time. Further my request is please resolve this issue as earliest. My details- Name-ANIL KUMAR GUPTA ([protected]) ADDRESS-A-205, RAJNIGANDHA APARTMENT, MAIN GT ROAD, SAHIBABAD, GHAZIABAD, U.P.-201005

ABOUT REFUND CHEQUE BY LG
ABOUT REFUND CHEQUE BY LG
Complaint marked as Resolved 
issue resolved by lg at higher level after submission of complaint on this forum.
earlier i was calling and all time the avoid to attend my call but after this they called me and taken on conference with higher position of LG and area manager sahibabad service center.
Thank u very much.

Complaint Status


[Feb 03, 2015] LG Electronics customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

resolve the issue

Dear Anil,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Good

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    Lg Electronics - ABOUT REFUND CHEQUE BY LG