[Resolved] LG Electronics — ac is not working from last 35 days

Suresh Gubbala

from Visakhapatnam, Andhra Pradesh

Address:

Shankarapalli, 501203

Description :Hello, I recently bought LG AC[protected] from reliance and it got installed on 2nd March. I have not used completely at least one month. But my AC got damaged and it's not working now. It showing error code CH 10 on screen. The same issue reported 15 days back to both reliance and LG customer service but no use. I am not receiving any updates from both teams even I facing this issue from last 15 days and I am contacting daily to get the updates. Sorry to say this and didn't expect such a bad service from LG. I HAVE 10 months old baby and he getting infected by sweat and he is not able to sleep properly due to peak summer hot. Can you please take this as high priority and do the needful asap. Contact number: [protected] [protected]@gmail.com

Same is following up from last 35 days but no one is helping.

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Jul 16, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

LG Electronics Customer Care's response Dear Customer (Suresh Gubbala),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team