LG Electronics Complaints & Reviews

28/05/2020 LG Air Conditioner purchased from Shah's Annanagar for 39, 000
7/7/2020 No cooling and gas filled at site by the LG Technician
28/1/2021 Again no cooling; this time around LG's authorized service center took the Indoor unit, outdoor unit and the copper pipe and checked all 3 as per LG protocol. No leak is what LG said. Refilled the gas and provided 180 days warranty for the service provided. No service charges as...

I have lodged complaint for repairs of defective Split AC purchased vide No. DWARKA-610 DATED[protected] PRODUCT DETAILS LGAC INVATER JSUQ12HUZD. Complaint number RNP[protected] dated 25th March 2022. For three days there was no resolution of my complaint. Talked to officials on cell number[protected], [protected], [protected], [protected] regularly but to no avail. Called Branch Head, LG Delhi Ms. Anju madam, cell number [protected] but she did not pick up cell. i tried for 2 days but no response. Then Sent her SMS and What s app messages. However, there was no resolution of my complaint. Lodged escalation on 27/03/2022 VCP[protected]. Again no resolution till date. Send e mail to CEO on the website of LG on 30/03/2022 again nothing happened.
I am senior citizen and suffering from heart ailments. I suffered mental agony and physical torture during this scorching heat because of the callousness of the Company whose i purchased in the recent past. This is sale after service of the the company.
My humble request to the honorable consumer forum is to please impose a penalty of Rs.5.00 lacs on the LG company and donate 50% of this amount to PM care fund and pay me balance to compensate for my mental agony, torture etc. Penalty on the company is necessary for the deficiency of the services.
Yours faithfully
VIJAY KUMAR KAUL
MOB [protected]
email:[protected]@gmail.com
Address: Flat No.622, metro View Apptt,
Sector 13 B Dwarka New Delhi

I have lodged a complaint for repair of my ac on 29 mar 22 and despite of repeated call my complaint is not yet been resolved... This is worst a customer can get from a LG like company

We have purchased new Window AC recently and at the time of installs only it was not working so LG executive asked us to wait for engineer visit. It’s been more than 2-3 weeks we have got no response from customer service centre and LG service has became so pathetic that customer service centre are not responding properly. Is this situation persist. I am going to complaint in consumer court as well violate LG products in all social media.

I would like to bring in your kind notice that my split ac is not working for last 15 days after complaint many times no action is taken so far . AMC SCREEN SHOT ATTACHED HEREWITH.
SUCH KIND OF SERVICE IS NOT APPRICIATED.

Ravi Ahuja
Mob [protected]

Our item delivered but demo is not available

Hi,

This is regarding my complaint regarding LG fridge repair. A guy from LG company dealer came to our place whose name was Wasim for fridge repair.

He charged INR 4, 700 for fridge repair but still the fridge is not working. I called him next day and he said that your fridge is all repaired and please do not call me again. Since then his phone is switched offf and he had blocked all our numbers. He seems to...

Charging amount in first call but no one reliable to give customer service on given time.

Never buy lg product in future
Worst product of India

Waist of time to buy lg product

I’m purchased LG Refrigerator is on[protected] after few days Refrigerators is too much noise problem. I’m registered complain after 3 days visit but then after 3 days continue same problem.

I Am Living in Dhamangaon, Beed, Maharashtra, I Am Not Getting Proper Service At My Place, As My AC Is Not Working Properly I Think I Should Get a Proper Service At My Place As It Far Away From My Place To Take It For Service

I have purchases TV 4 yeas back and after 2 years suddenly got some lines on screen below and repaired in warranty and now again same problem getting, what type of product is this. Don't cheat the customers with such type of low quality products. If you want customer to believe you make it standard products. I never choose LG in future. Byee LG.

Dear Sir,
I have called the LG Support center to inform that my refrigerator is not working on 20 March 2022.
The same day one technician came in evening, cleaned the compressor from outside, and told to switch on after 2 hours. He said that of it is still not working, then gas or compressor issue is there and he will come and repair on 21st March 2022.
We started the refrigerator after 2 hours and it was still not working. Then my wife called the technician but he never picked the telephone. Then we complained on LG Support and they gave Mr. Raju Kothapally number [protected] for follow-up. We called many times on his number but he never responds. Then we send WhatsApp messages on his number and he said he would check and inform after numerous messages.
Today he said that compressor needs replacement for which order have been placed and it will take 2 days.
In view of the above, I would like to inform that our family in Hyderabad is facing lot of problems because of this delay. We cannot store essential food, medicines, and other stuff. Moreover, currently I am located abroad and there are no male members who can bring the essentials on a regular basis for which reason we brought this big size refrigerator.
I request you to kindly expedite the repair work and make us comfortable from this stressful time.
Regards

I bought an air conditioner in 2017 but till today there is not even a single servicing done by the lg company which is supposed to be done free ..

I purchased a bajaj cooler from Pai showroom indiranagar bangalore, I purchased it on 14.03.22 it got delivered on 15th and the next dY I said the cooler has too much noise and I m.not able to sleep, and asked for refund because the cooler sound is very loud. Pai sent technician twice they also said same the sound is loud but its normal! I m not satisfied with the sound and I m daily I m.calling Pai to fix this issues and they delay it. No response from Pai on refund nor any update on next steps.

Better to buy online where u have immediate return in 10 days without visit of technician..

I brought lg air conditioner on 9/3/2022.first they fixed it in wrong position..after contacting service man two days after they solve and one day it works good now ch 38 error is shown and not cooling air In indoor...

My complaint against Lg worst service that they provide us. Since last 6 months i had complained 3 items and no nobody came to fix my refrigerator problem nor they visit properly as per schedule. I called seniors also but they didn’t bothered about my complaint and they gave me fake promises to visit but they didn’t. I request you to look into this matter and resolve my problem as soon as possible otherwise i have to take legal action about all this. This is my final message to CEO office, as i have tried all possible ways to contact you… thank you [Service Request No] GCP[protected]

I have bought Split AC 1 week ago .Swing not working as expected .I have raised complaint regarding this issue .But LG technician visited my home and removed panel and checked but issue not yet resolved .First time I have bought LG product.It was a bad experience with LG service.

Service person rudely talking

Hi, I have ordered LG product Hot & Cold Super Convertible 5-in-1, 3 Star (1.5) Split AC with Anti Allergy Filter, model no# PS-H19VNXF, Order # [protected], Invoice #[protected] from the https://www.lg.com/ website, and received the product, but there is no GST mentioned on the invoice, Raised complaint but no response received under Request number#GCP[protected], i need the invoice with GST break up. kindly send me the invoice with GST. please find the invoice in the attachment.

Thank you
Shivappa puajri