LG Electronics Complaints & Reviews

We have purchased new Window AC recently and at the time of installs only it was not working so LG executive asked us to wait for engineer visit. It’s been more than 2-3 weeks we have got no response from customer service centre and LG service has became so pathetic that customer service centre are not responding properly. Is this situation persist. I am going to complaint in consumer court as well violate LG products in all social media.

I would like to bring in your kind notice that my split ac is not working for last 15 days after complaint many times no action is taken so far . AMC SCREEN SHOT ATTACHED HEREWITH.
SUCH KIND OF SERVICE IS NOT APPRICIATED.

Ravi Ahuja
Mob [protected]

Our item delivered but demo is not available

Hi,

This is regarding my complaint regarding LG fridge repair. A guy from LG company dealer came to our place whose name was Wasim for fridge repair.

He charged INR 4, 700 for fridge repair but still the fridge is not working. I called him next day and he said that your fridge is all repaired and please do not call me again. Since then his phone is switched offf and he had blocked all our numbers. He seems to...

Charging amount in first call but no one reliable to give customer service on given time.

Never buy lg product in future
Worst product of India

Waist of time to buy lg product

I’m purchased LG Refrigerator is on[protected] after few days Refrigerators is too much noise problem. I’m registered complain after 3 days visit but then after 3 days continue same problem.

I Am Living in Dhamangaon, Beed, Maharashtra, I Am Not Getting Proper Service At My Place, As My AC Is Not Working Properly I Think I Should Get a Proper Service At My Place As It Far Away From My Place To Take It For Service

I have purchases TV 4 yeas back and after 2 years suddenly got some lines on screen below and repaired in warranty and now again same problem getting, what type of product is this. Don't cheat the customers with such type of low quality products. If you want customer to believe you make it standard products. I never choose LG in future. Byee LG.

Dear Sir,
I have called the LG Support center to inform that my refrigerator is not working on 20 March 2022.
The same day one technician came in evening, cleaned the compressor from outside, and told to switch on after 2 hours. He said that of it is still not working, then gas or compressor issue is there and he will come and repair on 21st March 2022.
We started the refrigerator after 2 hours and it was still not working. Then my wife called the technician but he never picked the telephone. Then we complained on LG Support and they gave Mr. Raju Kothapally number [protected] for follow-up. We called many times on his number but he never responds. Then we send WhatsApp messages on his number and he said he would check and inform after numerous messages.
Today he said that compressor needs replacement for which order have been placed and it will take 2 days.
In view of the above, I would like to inform that our family in Hyderabad is facing lot of problems because of this delay. We cannot store essential food, medicines, and other stuff. Moreover, currently I am located abroad and there are no male members who can bring the essentials on a regular basis for which reason we brought this big size refrigerator.
I request you to kindly expedite the repair work and make us comfortable from this stressful time.
Regards

I bought an air conditioner in 2017 but till today there is not even a single servicing done by the lg company which is supposed to be done free ..

I purchased a bajaj cooler from Pai showroom indiranagar bangalore, I purchased it on 14.03.22 it got delivered on 15th and the next dY I said the cooler has too much noise and I m.not able to sleep, and asked for refund because the cooler sound is very loud. Pai sent technician twice they also said same the sound is loud but its normal! I m not satisfied with the sound and I m daily I m.calling Pai to fix this issues and they delay it. No response from Pai on refund nor any update on next steps.

Better to buy online where u have immediate return in 10 days without visit of technician..

I brought lg air conditioner on 9/3/2022.first they fixed it in wrong position..after contacting service man two days after they solve and one day it works good now ch 38 error is shown and not cooling air In indoor...

My complaint against Lg worst service that they provide us. Since last 6 months i had complained 3 items and no nobody came to fix my refrigerator problem nor they visit properly as per schedule. I called seniors also but they didn’t bothered about my complaint and they gave me fake promises to visit but they didn’t. I request you to look into this matter and resolve my problem as soon as possible otherwise i have to take legal action about all this. This is my final message to CEO office, as i have tried all possible ways to contact you… thank you [Service Request No] GCP[protected]

I have bought Split AC 1 week ago .Swing not working as expected .I have raised complaint regarding this issue .But LG technician visited my home and removed panel and checked but issue not yet resolved .First time I have bought LG product.It was a bad experience with LG service.

Service person rudely talking

Hi, I have ordered LG product Hot & Cold Super Convertible 5-in-1, 3 Star (1.5) Split AC with Anti Allergy Filter, model no# PS-H19VNXF, Order # [protected], Invoice #[protected] from the https://www.lg.com/ website, and received the product, but there is no GST mentioned on the invoice, Raised complaint but no response received under Request number#GCP[protected], i need the invoice with GST break up. kindly send me the invoice with GST. please find the invoice in the attachment.

Thank you
Shivappa puajri

I’m purchased LG refrigerator on[protected] and after 4 5 days Refrigerator is too much noise l’m complain on[protected] but after 2 days no one person visit that and given time today or tomorrow but no one person visit.

I bought a LG inverter linear fridge 3yrs back. It is covered under a 10year warranty. It has broken down and multiple repairs haven’t helped even the servicing from LG is of no use.

I bought 4 LG ACs and at the time of purchase the showroom said the entire cost of installation is Rs1500 per AC. Now the engineer come to fix is asking an extra 250 per ACfor fixing the stand for outdoor unit. Or they will itself provide stands and fix it for Rs 885 per AC. These charges were not pre informed and we get to know it middle of the process. RS1000 for just drilling the stand is too much and also should have been informed to us at the the time of purchase. I also got no proper response from the Consumer Care. They gave a number which no one picks to resolve the issue. This is pure cheating by LG company. We are buying an Ac for Rs 40000 and they are further charging nearly Rs2500 for installation only.