LG Electronics Complaints & Reviews

Hello Team..

It was my worst mistake in the life that I have purchased the washing machine on 9 Jan 2012. I was out of country for 6 months, so I just used the machine for 4-6 months.

I registered 10-15 complaints to customer care for the same issue and did not get resolved the issue till yet. The machine is in your service center as of now and they are not able to identify the correct reason for the issue and...

I was purchased washing machine model no F 8068 NDP on 20 12 2012, after repeated calls to the so called customer service nearly 10 times, the engineer visited for demo and informed that the PCB of this machine is faulty, hence it will not work. I request the company to exchange the machine at earliest, why i keep the repaired machine if i paid for a new....

I had purchased LG refrigerator model GL-308VE4a under Invoice No.289 dated 13/12/2012 franchisee M/s Onkar Enterprises, Plot No. 33, Kirti Nagar, New Sanganer Road, Jaipur. Fridge is not cooling at all therefore I had lodged the complaint yesterday with Mr. Lucky and he assured me to get the complainted attended todayand gave me the mobile no. of Mr. Mahendra who is going to attend the same. I had talked with Mr. Mahendra as well as other...

Complaint RNA[protected]
Dear Sir,
This is further to below mail, it almost 1.5 months after complaints on LG brand Refrigerator- your service engineer?? has visited 4 times and changed some parts on payable (~Rs. 1700/-) basis for which he given bill of some items and some item not?????? But the ultimate result is that- Still my refrigerator is not working.

This is the height of 3rd class service from such...

LG Refrigerator Model GL 365 DMQ Steel Grey colour

Replacement of broken door handle
The handle of my refrigerator Model GL 365 DMQ steel grey colour has broken.this refrigerator was purchased in 2007.the complaints were filed two months before.
Nothing has been done so far. The local service centre has told that the part is not available hence nothing can be done.Without replacement of handle my refrigerator...

sir meri tv ka sound automatic badh jata hai jiski complaint mene anek bar LG castumer care ma iki lakin har bar theek karne ke bad bhi tv sahi nahi hota har bar theek kar jate hai phir kharab ho jati hai please sir meri tv theek kara de
attch docoment_[protected]bill copi
my mobile no[protected]--[protected]...

Dear Sir,

Am yet to receive the diwali offer gifts of Blu Ray DVD Player and Three 3D movie titles against my purchase of 47-LED-LM6690 on 10th Nov 2012 from your authorised retailer S.C.Shah & Co. Pvt. Ltd, Mylaopore. TV was delivered to me on 14th Nov 2012.

When I had contacted your retailer on 28th Nov 2012, I was informed that am not entitled to Blu ray player since it got adjusted in the price and further...

Dear Sir/madam
This is Sanjeev choudhary from Delhi. I had bought a double door refrigerator from LG store here yamuna vihar on 2011 for my House.
suddenly in august 2012, it stopped working and after a 15 days of calling the service centre frequently, the service people came on sep 2012 and put some gas in it and charged me Rs, 1450, and said it will work in a couple of days… but nothing happened. I called the service people...

i have bought an LG front load washing machine worth 33k 1 month back. The demo for the same is still pending. The height of annoyance is that i have been following up since last 15 days for registering the demo. And all the customer care guys do is "we'll send a reminder call". The technician never called me back for the demo. We have also registered 2 complaints...but all in .vain.

The service center that is...

Hi

I am using LG washing machine WP9256 from last 3 years, there was one small breakage in washing tub and i have logged the call with LG support center using support reference number rna[protected] dated 28/11/2012. After continuous followup with service team my washing machine delivered to my home on 10th of Dec'12. As my product have only body breakage problem , body of the LG machine got changed. For this change i...

Following is the complaint I sent to LG support but received no acknowledgement or call or email reply.

From: [protected]@hotmail.com
To: [protected]@lgindia.com
Subject: Complaint - Refrigerator
Date: Thu, 6 Dec 2012 12:51:38 +0000

I bought one LG refrigerator on 29th August, 2012 (Model GL-305VS4/2012).

Recently I noticed one bump in the body which definitely is not man made....

This is Rohit Prakash, working with a Govt. of India enterprise posted at Siliguri Dist. Darjeeling. I had purchased a LG 42 inch 3D Plasma TV “42PW450” on 30.07.2011 from E-Zone, Siliguri. On 28.09.2012 evening, this LG TV stuck in standby mode and it wont turn on. When I again plugged in after removing D2H HDMI cable, the same thing happened i.e. the red light is on, click the power button on the remote or on the tv, and there is a...

MY NAME: BALASUBRAMANIYAM A
MOB NO. :[protected]
I bought LG Split AC 1.5 Ton 3 Star in Rathina Cools Pvt Ltd No.36/1, Rajabather Street, T.Nagar,chennai - 600017 last January 05/01/2012. Last week (18/11/2012) i called LG Customer Care ([protected]) for 2nd Free Service, they told me that they will send the Service Engineer within 48hrs, my Customer Complaint (RNA[protected] yet now i did not get any response from LG Customer...

I am Dr V Garg.
I had bought a 32 inch LG LED TV LM6410 from their authorised showroom at MEERUT on 07 Nov 2012 wherein a discount was on and I paid Rs 55500/- whereas the MRP was Rs 62000/-.
I was shocked that later on 10 Nov 2012 the company further reduced the price of only this model to Rs 51990/-.
I feel that the company should have treated their early bird customers with sensitivity and should have offered matching...

We have given 5 Air conditioners for AMC for the last 3 years (renewed every year.) This year LG had sent a new agency to collect the AMC cheque. Now when ever we call for service all the complaints are closed saying "AMC RENEWED BY OTHER AGENCY" Call closed. I do not understand why this is happening, I have not issued AMC cheques to care of foothpath company or agencies, Given it to LG, now if LG's sub agencies are fighting...

I have been complaining to the service centre of the LG products for a non functioning of a newly purchased Home thatre system
Every time i call , the service centre has been intimating us that the local; service centre will attend in 24 hours . I have now called them for over 7 times and have not recived any call form thier technicians. During one fo the first few calls to the national helpline no they gave me a complaint ID as RNA...

My LG microwave still under warranty is non functional since 4th of Nov'2012. I lodged a complaint with LG customer care (Complaint No. RNA[protected] on the 5th of Nov'2012. A technician visited on 7th Nov and said that the diode & heating coil needs replacement and will do the same in a day or two. When there was no response till the 14th of Nov'2012, I again lodged a complaint (Complain No. RNA[protected]) on the 15th...

We have purchased one LG 3D 32LM 6200 Smart TV by Local Vendor ( Guman Jhotwara, Kalwar Road, Near Kanta-pankha, Jaipur ) Which we didnot get the remote and 3D glasses in the packed box , we have contact to Vendor he said to complain in LG but also there is no response so Please Look into the same.

Regards
Vikas Singh
[protected]
110A, Shanti Nagar,
Joshi Marg ,jhotwara , Jaipur RAJ....

I bought LG Tv on[protected] in Shah’s shop in T.Nagar. Attached the bill for your reference.
It seems TV started flickering and picture is not showing clearly. Ie. I raised a ticket RNA[protected] on[protected]. The problem has been restored itself. Ie. The ticket is closed.
Then, the same problem occurred again. I raised another ticket with LG Customer care RNA[protected] on[protected]. Customer care informed me that I...

I purchased LG Hausys Bathroom Couter Top and Sink from their Authorised dealer Bansal Sales Corporation, Laxmi Nagar, Delhi. They took lot of time to deliver product and when it was deleivered it was of poor quality and completelty wrong specifications. It will not even fit the frame. After that they promised to rectify the same in 2-3 days. However even after 2 months they have not rectified. They had taken full advance.
Every time...