Sir,
I have one LG GD510 mobile phone (IMEI [protected]), purchased on 09-April-2010 from M/s.Poornasree, Statue Jn, Tripunithura, Ernakulam Dist, Kerala.
Last month I have faced problem to its headphone/headset and I have approached M/s.Zenicon Infoway Pvt.Ltd., MG Road, Cochin-15 on 26-Oct-2010. (My mobile no registered with them is [protected]). They replaced the headset with another one immediately. Even though it looks inferior in quality and indifferent from the original equipment received along with mobile phone, I have accepted it with out any complaint. Later I found that the sound quality of the replaced one is very poor and have distortion and noise. So I am not in a position to use my handset. Today (03-Nov-2010), I again approached the service centre regarding this and asked a genuine/OEM part replacement. They expressed their inability to provide genuine part. Hence I request you to provide genuine headset replacement as equivalent to one which I had received with the mobile phone and help me to use the phone in a optimum way.
Thanking you,
Yours faithfully,
Viju.P.Varghese,
4B, Darshan Enclave Apartments, MLA Road,
Chottanikkara, Ernakulam Dist, Kerala - 682312
Mob : 98957 04440,
94470 01268,
[protected]Office)
Apr 30, 2016
Complaint marked as Resolved
I Mr. Nilesh Potabatti 1st time submitted my faulty DVD Writer On 2nd Oct & Received after 20 - 22 days. But it came to know that faulty DVD is same condition while I was submitted to your HYBRID Service Center at Lamington Road. So again I submitted that to the same service center but now its over 15 days gone for my second submission but yet not received my drive from the same and not showing any positive status. Due to this my client is demanded me to return the drive money or replace me with new DVD drive so Please do the needful from your side or else nothing is possible to handle with my client. So its came nearly 1 month I don't have DVD Drive. My job details are as follows. Job No. S10A2606080 HKYC10A260002 Date of second submission[protected] My contact no. is[protected] staying in Bombay near Nagpada Thanking You,
N Regards from Nilesh