LG Electronics Complaints & Reviews

My experience with LG is very bad . The air conditioner I purchased 2 year back is not working properly. The response of your service provider is very bad. I never guide anyone to purchase products from lg.
Complete lost of my payment.

I had purchased LED TV ( LG43UH750T) on 30/10/2016 for Rs 63800/-and its penal get defective . I had requested to company to change the same but company service engineer told that parts is discontinued by the Company and i get refund approx 15000/- as per company depreciation policy which will used for purchased LG other product . What are the remedies available in this circumstances.

Bought this LG monitor (32GK650F) from Amazon on[protected]. Warranty period: 3 Years. Screen gave away (Green bleeding+Dead patch in bottom right corner) during regular usage on[protected] at around 8.30PM IST. Applied for Repair under warranty on LG's website immediately. Mr. Dinesh from LG comes in at around 11.30 AM on[protected] for inspection. Notices the green screen bleeding and the supposed dead patch, says he needs to confirm with supervisor if it's covered under warranty. Takes pictures and leaves. Says will call in evening. Calls me at 5:36PM. Says the issue isn't covered under warranty as it's potentially "damaged due to pressing". I ask about service charges, he says 21.3k INR! For a monitor that I bought for 23k INR! For a product that's only 1.5 years old and clearly under 3 year warranty! A 32 inch monitor that hasn't been moved since the day it had been installed. Has been kept with utmost care and I get told that there's physical damage that voids warranty. How do you even damage a 32 inch monitor without actually smashing the screen with a hammer? LGIndia has provided pathetic service not just this time but even before. Spent 8k extra on a microwave (MC-8047ARH bought for 18k) and spent 47k extra on a FHD TV (47LA6620-TD bought for 92k). So you can see what kind of horrible products LGIndia makes. Now I have to buy a new monitor after having this crapbox for just around 1.5 years. And I'm positive LGIndia will straight up refuse to service this under warranty. Atleast I swear never to cross paths with LG products and stop anybody I can from buying their products!

Why won't your tv, that we spent $780 on thru Fingerhut, let us stream Discovery plus, that was THEE...MAIN REASON WE BOUGHT A SMART TV, was for Ghost Adventures. WILL DISCOVERY PLUS EVER STREAM ON LG, if so, WHEN????

Dear Sir,
I have bought LG dishwasher on 10 Jan 2021 from Vijay Sales with invoice number THG-A-SI13001.
I am facing following problems with my LG dishwasher:

1. Whenever there is power trip the cleaning cycle is not resuming from that point as mentioned in the product user manual and it takes hell lot of time to complete the dishes.

2. The cleaning of dishes is not good and not consistent at all, some time it wahes some time it does not wash well most of the time it leaves stains on the utensils.

I already gave my complaint RNP[protected], after which your technician visited 3 to 4 times where he tried to resolve the problem but could not. the wash quality improved but after 15 days things are back as usual and it leaves stains again and problem persist.

Now I want to return the product as it is in warranty and your technicians could not resolve the problem at all even after 3 to 4 visits...

please make my refunds and take the product back.

thank you
Suresh kumar

My new lg Washing machine model Lg 7kg fully top loadw/m sino103nwgn048583 i purchased on 23- jun-2021still not installed

I need a duplicate invoice copy at the time of purchase.
Mobile number: [protected]
another mobile number: [protected]

We bought a fridge on 26/06/2020. Richa Distributors Jodhpur sold us the model that was manufactured in August 2019. Now that fridge is giving us problems.

RNP[protected] is a Complaint Registered with LG Complaints Portal and post Improper Response, has been Escalated to CEO Office 5 times. Still there is no resolution or support provided for LG Refrigerator.

I have purchased a lg ac on March 24th 2021 at that time I had a cashback of 5%, they said that the cashback amount will be credit in 90 post days but I haven't received till now .so please check into it thank you.my phone number is [protected].

Dear sir...
I called LG customer care number and told that my installation was not done So in reply talked to me very rudely And said that I will not do the installation, do what has to be done

I have trying to get my dishwasher fixed for over 6 weeks !!! i have over 8 hours just talking telephone !!! I don't think you have a customer service Department or your just trying to avoid answering the PHONE !!!

Bought refrigerator in the month of April 2021, it is not working properly. Water is flowing from Deep fridge. Technician came & gave the resolution that i need to defrost the refrigerator daily. I think this is not the exact solution. Please send immediately a senior Engineer or replace the refrigerator as it is defective. Please do it urgently or else i will go to consumer forum

I am from Vijayawada..I have 3 LG Air conditioners.. one is not working which us bought just on January 2021.. and one installation has to be done.. I am trying to register complaint/service to customer care from last 3 weeks.. they are saying it is lockdown time and no service available.. but new products they are selling n installations going on..

For selling no lockdown applies.. for service only lockdown applies.. from 3 weeks we are notable to sleep properly due to suffocation..

Water pours from internal unit My mobile no is +91 [protected]
[protected]@gmail.com

Continuous draining out of the water from the machine, also problem with the washing tub

I have purchased l.G a.C split 1 yr ago .
But now my remote is not functioning at all .

More over cooling is very less ..

Twice complaint for the cooling part, , but no rectification .

Looks like some technical issues of the unit

kindly do the needful at the earliest
thanks

Cooling is not proper working

Respected sir,
Many times i have called lg customer care butno response was given on call. finally i am complaining here and hope for a response here. i purched two producuts from lg store from ambala and i was told that there is cashback offer of 6000 to 8000 was going if you purchased the items. i swiped my card i was told to wait for 3 months and i will recieve it but no amount of cashback was recieved.
i want to complain about this concern and hpe for a reply from your side. To make this issue easy to understand I have attached bill, transaction slip, and account statement oh novemeber 2020 to 31 may 2021.
Regards
ANUPAMA WALIA
CONTACT NO - [protected]
MAIL ID - [protected]@gmail.com

Hi im tanzeel ali mohammed. i bought new lg double door refrigerator cost of 29000/- on date: 16/04/2019. fridge have 10 years warranty for the compressor and full comprehensive warranty also. i was having problem with my door fridge and placed a service request and service executive reached home and after some time got a call that i m getting door replaced. but still since 4 months they didnot replaced my fridge door. done many calls and messages to manager ( gorge reddy [protected])but no responce. sometimes they will pickup call and tell me that they will replace but they wont. im attaching all the required documents with the complaint. thanks in advance. i hope u understand my problem and takes serious action regards service center of lg nalgonda. feel free to contact me :[protected]