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LG Electronics Complaints & Reviews

3.1
Updated: Nov 1, 2025
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P
prem4379
from Mumbai, Maharashtra
Dec 5, 2020
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Hi LG team,
I am really upset how you tie up with giffiti and you have send a gift worth 3000 for prebooked a automatic washing machine.

Unfortunately giffiti does not delivered my order and even their customer care numbers also not able to connect and even for complaint s also not responding..

Really upset.. Pls resolved ASAP

My contact email [protected]@ gmail. Com
Dec 5, 2020
Complaint marked as Resolved 
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    saswswba
    Dec 4, 2020
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    Hello. Lg
    You have provided giffiti gift vouchers of Rs. 3000 towards pre booking offers for purchasing Air conditioner during the offer period

    I had claimed the voucher at giffiti website and placed order on 04.11.2020 order no 57020.
    now on tracking found undelivered due to payment issue while upto 26th on tracking showing shipment reached to Allahabad.

    I have even mailed so many times to giffifti & give many calls to customer care now they are saying money will be returned to my wallet because i have not taken the same consignment absolutely lying.

    It is looking like a fraud run by the giffiti web site, which in turn ruin the name of lg electronics india.
    Please look into it and resolve the issue as early as possible. My mail id [protected]@rediffmail.com.
    Mob No [protected]
    LG Electronics customer support has been notified about the posted complaint.
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      Poojaraju
      from Powai, Maharashtra
      Dec 4, 2020
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      There is loud sound when compressor is on past 3 days which was brought on 1st Dec 2020
      LG Electronics customer support has been notified about the posted complaint.
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        E
        ESAN DELTA SQUAD
        Dec 1, 2020
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        Address: Coimbatore

        Purchased on 30 Jan 2019

        Complained of Block on 20th Nov 2020

        1. Service guy promised several timings and made us wait but never came
        2. Finally came after repeated requests and replaced filter and charged us Rs 794
        3. Later we realized motor was broken
        4. Service guy came again and insisted on AMC
        5. Ultimately its understood that the motor was purposely broken by the service guy to make us sign up for AMC

        For all the above trauma if this is not attended to will take it up with consumer forums demand suitable compensation.
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        LG Electronics customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2020
        LG Electronics Customer Care's response
        Dear Customer ( ESAN DELTA SQUAD),

        We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

        Regards,
        LG Customer Support Team
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          D
          Deepak Rane 1321
          from Mumbai, Maharashtra
          Nov 27, 2020
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          Dear Sir

          I have been chasing LG for 1 month for repairs of my washing machine,
          at First the LG service man told me display PCB need to replaced, the cost will be Rs. 1800/- + Taxes I agreed
          Secondly when the service man came with PCB he told me LG has sent wrong PCB, he will again order correct PCB
          Third time I received a call and Im told the required PCB is not available with LG I need to buy complete PCB set @ 4800/- + Taxes .
          Here I questioned LG why the required PCB is not available ?? I was told the display PCB is not in stock with LG .
          Why should I pay Rs. 3000/- extra if LG cannot make available the required PCB. My Washing machine is just 4 years old how the company cannot provide required PCB ?
          Now no one from LG is responding to my compliant ??
          LG Electronics customer support has been notified about the posted complaint.
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            V
            Vineeth Km
            Nov 25, 2020
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            Address: [email protected]
            Website: in.lgworld.com/store/mobileWebview/gateway/mainSubConnect.dev?sendDirectFlag=Y&country=IN%7CEN

            Dear Sir,
            I have purchased LG G8X mobile on flipkart and there was an event organised by LG in LG Smart World application,
            which states that whoever review their LG G8x mobile in amazon or flipkart and register for that event in smartworld app before 31st of Oct, LG will send a powerbank as a gift.
            I have reviewed mobile and successfully registered for event by providing all the details asked by LG in Smart world application.
            Now that Lg revoked event before deadline and when i asked i got a response saying "At the request of the promotion progress department, the G8X Review Event was closed early."
            when i asked Lg regarding people who have registered before revoking i got response saying " i will be contacted within one month and Gift will be delivered within 2 months from the date of purchase."
            its been more than one month and and no word from LG india yet when i contacted LG they will act as if they dont know about that event and they dont have any details regarding it
            Note: LG smart world app was LG own app and it was preinstalled application in my new mobile
            Attesting here documents of proof of that event & mail copies & video link on youtube " https://www.youtube.com/watch?app=desktop&ab_channel=AjMovieTuber&t=4s&a... "
            Please do needful sir
            Thank You Sir,
            Vineeth Km
            +3 photos
            LG Electronics customer support has been notified about the posted complaint.
            Nov 25, 2020
            Updated by Vineeth Km
            I am contacting LG continuously and no one are responding positively
            And act as if they don't even know about this event happened🙏
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              K
              Ketan Kandoriya
              from Mumbai, Maharashtra
              Nov 23, 2020
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              Address: Ahmedabad, Iscon

              I am using LG frefrigarator, Washing machine both and now purchased 55 inch OLED tw worth of 1Lack 20, 000 from Vijay sales, Ahmedabad store with a promise to get installed in 1 day or max by 2days.

              I am waiting for LG team to get this installed but surprized to know that they don't have a table stand to install and I had to keep waiting more and more. Its been 4 days and they are asking me to wait for 2 more days. I have a flight to catch tomorrow and they simply say they dont have a stand. How a big size company like this can not have a stand in city like ahmedabad.

              I have decided to return the product, checking it with vijay sales.

              Previously they were providing table stand inside the box and additional wall mount as well. not they provide tv without any stand and making me full dependant on their worst service. If they have wall mount, they should install it today and have to offer table stand in 2 days or when i come back but they just keep arguing and everyone is playing game or passing.
              LG Electronics customer support has been notified about the posted complaint.
              Nov 25, 2020
              Updated by Ketan Kandoriya
              Looks like LG doesn't care about their service. LG USA are my client and I have created ana app for LG Artificial inelegance, I will report these to them as well making sure everyone can understand how they are operating in india
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                S
                SatishKumar Kumar
                Nov 21, 2020
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                Address: #16, 5th Cross M V Nagar Gayathi Extension Ramamarthy Nagar Bangalore

                Dear Pai International,

                This is with regards to the mobile phone VIVO S1pro purchased on 08th March 2020 in the mode of 6 months with zero EMI Rs 3165*6 which is of Rs 18990/-.

                And have been informed there is a cashback of 5% on HDFC CREDIT CARD.

                Please be informed that the total amount paid for 6 months EMI is Rs 19428/- and have attached the Purchase Invoice and bank statement of 6 months for your reference.

                No MONTH AMOUNT PAID
                EMI 1 APRIL 3440.44
                EMI 2 MAY 3234
                EMI 3 JUNE 3198.74
                EMI 4 JULY 3192.05
                EMI 5 AUGUST 3185.28
                EMI 6 SEPTEMBER 3178.42

                Total 19428

                As the excess amount was charged of Rs 438/- and cash back of 5% not received please investigate and process accordingly.

                Thanks & Regards,
                Satish Kumar
                PH:- [protected] / [protected]
                Dear Pai international team,

                Can you please update on this issue.
                Show quoted text
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                  S
                  SagarNarsinghani
                  Nov 20, 2020
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                  Address: Kolhapur

                  I ordered LG G8x on 11 lth November 2020, it's already been 8 days but not delivery date. Plus i am not even told when it will be delivered.
                  Tried mailing support mail of LG but of no avail.
                  I want toknow the delivery date for the fone ordered.
                  LG Electronics customer support has been notified about the posted complaint.
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                    B
                    blueocean
                    Nov 19, 2020
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                    Dear sir/ madam

                    I like to request you for your attention that we bought LG air-condition from Croma .your AC technician charge us extra RS 820 which is not is not applicable cause we already paid 999 for installation charge so I like to complain about it. Please clarify me.

                    Thanking you
                    Anuradha
                    +1 photos
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                      G
                      Girish Trala
                      Nov 15, 2020
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                      Address: Jamnagar

                      Bajaj Finance — bajaj_auto_cd_
                      Bharat.Chutani
                      Hello bajaj finance,

                      Loan number - 4730cd69588869

                      My loan got finished in january 2017 with last emi dated 05/jan/2017 for above-mentioned loan account but today i have seen another transaction on my account for inr117 saying "cms/[protected]/bajaj_au
                      To_cd_4730cd69588869".

                      Can i know why this transaction has been made without my knowledge and purpose of it?

                      Regards,
                      Girish
                      LG Electronics customer support has been notified about the posted complaint.
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                        A
                        Abhinandan Sangam
                        Nov 15, 2020
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                        LG Spark V-C2620 instruction manual needed

                        Address: Bangalore

                        Hi,
                        Pls help us with the instruction manual for LG Spark V-C2620 vacuum cleaner
                        Unable to find anywhere on the web

                        Cheers
                        Abhi
                        [protected]...
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                        A
                        Anku1111
                        Nov 13, 2020
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                        Address: Flat no 105,Ajinkya mega city , Ambejogai road,latur

                        Screen color has changed to blue color not at all showing normal color.
                        LG Electronics customer support has been notified about the posted complaint.
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                          M
                          Malay Mohanty
                          Nov 10, 2020
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                          The request raised on 16.10.20.This is still open. They have replaced PCB and I had spent Rs, 4200/- & there is still problem persists. And they are not ready to give formal mail by declaring their inability to resolve the problem which going on since the day I had purchased this fridge in 2014.Did I made mistake by buying the product/brand.
                          LG Electronics customer support has been notified about the posted complaint.
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                            Reshma1234
                            Nov 10, 2020
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                            It's been 4 days since my fridge has been delivered. I have been calling LG for installation. They just say 48 hours without giving any specifc time.
                            Today, I finally got the technician's number and he said he would come in the afternoon. When he didn't arrive, I called and he cut the call.
                            LG Electronics customer support has been notified about the posted complaint.
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                              Address: Andhra Pradesh INDIA

                              I have purchased LG TV 32 inch and I see vertical lines on TV after 10 days of purchase. I have raised N number of complaints and escalated to customer care N number of times no service engineer has visited till date . Now in a position can’t buy a new tv as it’s brand new and can’t get the service engineer Looking to file against LG India as it has given me mental stress and made my money trashed against a worst product from LG....
                              +2 photos
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                              Shps
                              from Powai, Maharashtra
                              Nov 10, 2020
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                              Address: [email protected]

                              We have purchased the most expensive LG washing machine for over 60, 000. Now when the time has come for service, we contacted the customer service number and registered a complaint. RNP [protected] on 1st October 2020. The nightmare started after that, no one responds from the service centre number provided by your call center. Even if you guys say this can not be helped, we can just move onn with our lives. Every day job is to keep calling the number with no response. Pls let us know how we can rectify the mistake of buying a LG product which we will not do in the future even by mistake
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              LG Electronics customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 20, 2020
                              LG Electronics Customer Care's response
                              Dear Customer ( Shps ),

                              We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

                              Regards,
                              LG Customer Support Team
                              Dr Sudhindra Uppoor
                              Srivarinilay shantinagar Porvorim 403501
                              [protected]
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                                A
                                akshay ranpurwala
                                from Mumbai, Maharashtra
                                Nov 8, 2020
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                                Address: Vesu ..Surat Gujarat

                                Dear Sir Warm Greetings For The Day Hope You Are Fine And Safe This Complain Regarding LG LED TV Which I Had Purchased On 04/02/2017 From Reliance Digital Store In Vr Mall Surat. But After Use Of 1 Year I Found Pink Horizontal Lines Flicking On Screen Repeatedly. Since I Have Same Complain In 2018 To LG Customer Care. But They Are Delay And Excuse For The Same And Avoid This Issue From Their Side. So Now 2020 I Have Again Complain Regarding The Same. & Finally Now They Told Me That, There Is A Panel Defect And Need To Replace The Same Which Cost Me Around 22000/- Sir I Have Already Spend 35000/- ( My 2 Month Salary ) And Bought This LG - Branded TV.. Very Well Known & Trusted Brand Are Cheating With Me. In A Just 1 Year How Brand New TV Has Panel Issue And Start Screen Flickering. This Is Clearly Manufacturer Defect And Company Has To Resolve This Issue At Free Of Cost.. Please Do The Need Ful And Help Me. Because Me And My Family Work Very Hard And Spend 35000/- In My First LED TV In My Life And Got This Issue
                                +1 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                LG Electronics customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 20, 2020
                                LG Electronics Customer Care's response
                                Dear Customer (akshay ranpurwala),

                                We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

                                Regards,
                                LG Customer Support Team
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                                  Phanikanumuri
                                  Nov 6, 2020
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                                  My refrigerator was not working since 10 days, i have raised a complaint with LG service and until today neither the technician has not come to look at the issue nor i have received any calls from service center.
                                  I have been chasing customer care EVERY DAY and If this is how a reputed brand like LG supports there customers, this is beyond pathetic. This is surely an eye opener to stay away from there products. Have never faced such issues from samsung or sony.
                                  Complaint id: RNP[protected]
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  LG Electronics customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 20, 2020
                                  LG Electronics Customer Care's response
                                  Dear Customer (Phanikanumuri),

                                  We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

                                  Regards,
                                  LG Customer Support Team
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                                    Vamshee Dulipala
                                    from Hyderabad, Telangana
                                    Nov 6, 2020
                                    Resolved
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                                    Hi,

                                    I placed LG G8X mobile on lg website, it was in stock first. once the payment is done, amount is deducted but order is not placed. I have seen the message in website that " Your order is not placed due to out of stock. deducted money would be refunded" . This happened on Nov 3rd 2020, till now i didnt get any confirmation message from LG that money refund is initiated or nothing. It is also not reflecting in LG website. Amount deducted is 21, 151 rupees. Lg customer care sucks, no one resonds properly. Please help. email id is [protected]@gmail.com
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    LG Electronics customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 20, 2020
                                    LG Electronics Customer Care's response
                                    Dear Customer (Vamshee Dulipala),

                                    We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

                                    Regards,
                                    LG Customer Support Team
                                    Still no response from LG team, its been 6 days
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