LG Electronics — Complaint number RNP[protected] LG Tv vertical lines after 10 days of purchase

k.p.yedalla

Address:

Andhra Pradesh INDIA

I have purchased LG TV 32 inch and I see vertical lines on TV after 10 days of purchase. I have raised N number of complaints and escalated to customer care N number of times no service engineer has visited till date . Now in a position can’t buy a new tv as it’s brand new and can’t get the service engineer Looking to file against LG India as it has given me mental stress and made my money trashed against a worst product from LG.

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LG Electronics customer support has been notified about the posted complaint.

Nov 10, 2020

Updated by k.p.yedalla Looking for proper details - email address and postal address who can respond back so that I can file legal case against LG. Please provide details That will be of great help

Nov 16, 2020

Updated by k.p.yedalla RNP[protected] — this is the complaint number raised almost 2 months back can we get help ?

Verified Support

Nov 20, 2020

LG Electronics Customer Care's response Dear Customer ( k.p.yedalla),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Dec 01, 2020

Updated by k.p.yedalla It’s been more than 10 days you have responded, no one has contacted us till today on the complaint . Can some one help to escalate

Dec 08, 2020

Updated by k.p.yedalla Hi Team no response received till today .can this be escalated and can I raise legal compliant against LG