LG Electronics — Lg fridge 1 year old damaged by discolouring

Address:New Delhi, Delhi, 110001
Website:www.lgindia.com

I reside at andheri (east). i bought lg fridge model gl-m522gshm/2014, gross volume 470 on 26 december 2014.
It is just over a year and the fridge is damaged with big yellow patches of discoloring on the door.

A complaint was lodged with mr. ketan gaonkar in mumbai with complaint no. rna[protected], and your person has inspected the defect. he has taken pictures of the damaged/discolored door.
It is a clear case of product defect in manufacturing, quality, and the material used is substandard. this is not expected from a global company like lg. and, hence, requires a free of cost replacement of the fridge door immediately.

I feel my money has gone down the drain. kindly expedite the matter.
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LG Electronics customer support has been notified about the posted complaint.
Jul 08, 2016
Updated by Arvind Kunde
Adding pics.

Complaint comments 

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Hi Arvind

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
My contact details are emailid [protected]@gmail.com Telephone o[protected]
LG Electronics Customer Care's response, Jul 12, 2016
Verified Support
Hi Arvind

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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