[Resolved]  LG Electronics — Lg g4 H818N, restarting itself and stuck at lg logo went into bootloop mode

Address:Kolkata, West Bengal, 700073
Website:www.consumercomplaints.in

Dear sir/madam,
My name is Najmul Hassan and I'm facing an issue with my device lg g4 H818N. I had bought the mobile from a dealer in kolkata on 25th of august 2015 and now the warranty period is over for my phone. I was just surfing the internet but suddenly my mobile restarted automatically and the went into bootloop mode. It is now stuck on lg logo.I've tried to pull out the battery and then restart, made a hard reset but was of no use. I looked up in the Internet and found that it was a common issue with most of the lg g4 users and lg company has vowed to repair all the affected devices. I request you to please look into the matter. My IMEI number is [protected]. I trusted lg for all products and I wish not to be let down by lg.
You can contact me at [protected] or by mailing me at [protected]@gmail.com
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Oct 30, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
LG Electronics Customer Care's response
Hi Najmul

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Hi Najmul

My self Bhavin Patel from Gujarat. Brother i am also having the same problem with my LG G4 mobile. I am also trying to contact LG company from long time but there is no any reply to the problem there customer support team is also waste of time. They will just call you and ask you all details but there will be no any solution to it.

Brother i think we need to do something more then just posting in consumer complaints forum. Consumer complaints forum is really doing a great job but the company is just a waste of time.

Brother my contact details is +91-[protected] you can contact me any time and i hope we both can do something together.

I have also posted my complain in consumer complaints forum and its link is as follows https://www.consumercomplaints.in/lg-electronics-hardware-problem-in-lg-g4-in-ju...

Regards
Bhavin Patel.

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