[Resolved]  LG Electronics — LG Nexus 5X mobile not working due to Reboot issue

Address:Bangalore, Karnataka, 560066

My nexus 5x is not working. It has happened after latest android update & not any other issue as confirmed by your LG service at Bangalore whose email id is bandsc3.[protected]@lgepartner.com. ph: [protected]
This LG Service center are telling me that they have not got any communication LG office or Google for any kind of customer support.
They are harassing me when I just ask to provide a complaint number
The service person as told me to change the motherboard for around ten thousand rupee.
My date of purchase of Nxus 5x is January 15 2016. It is just over one year and hence I am deprived of free service.
Since this is a known issue and is a manufacturing defect as confirmed by your service, I request you to kindly help me by providing necessary service free of cost.
I have bought this mobile from my hard earned money, 23 thousand is very amount to me, please consider my request and help me
IME no. [protected]
ph. no. +91 [protected]
email id: [protected]@gmail.com
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Mar 6, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
LG Electronics Customer Care's response
Dear Customer (Sunanth Krishnan),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG India
Complaint comments 

Comments

Yeah. The Same problem only happened to me. They are asking me Rs.13, 000 to repair. How LG is doing such activities ? Updating Android will cause Motherboard Failure means where is the Quality lies in LG. They didn't resolved this issue and they started to Manufacture Smartwatches. I don't know How many fellows are going to hurt by the Watches. Atleast we recommend them not to buy LG Products which fails exactly after 12 months of warranty.
santhoshd's reply, Jun 20, 2017

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