[Resolved]  LG Electronics — LG Split A/c booked Copper make but provided with aluminium make model

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Mumbai City, Maharashtra

We had purchased LG Split A/c with Copper make but we were supplied aluminium make model. We came to know when the said A/c started non-functioning and the A/c technician said that this is aluminium but not copper make. Therefore, the said A/c got problem after a period of one year. It was purchased on 14.5.2013 from Future Retail Ltd. through their dealer Ezone, Near Diamond Garden, K.Star Mall, Sion Trombay Road, Chembur, Mumbai-400 071 vide Sales Order No. [protected], Customer Ref. No. 80775912 and Invoice No. 90071258 dt. 14.5.2013 LG 1.5 ton split model LSA5MR25/M 1.5 T2 S SAC and we had paid Rs. 28, 790.10 for copper model but were were supplied aluminium make model. This is totally a case of deficiency in service as we have been charged for copper make model but have been given aluminium make model and this A/c has gone out of order after a period of 12 months. I request please look into the matter and help otherwise we will lodge a complaint in Consumer Court at Mumbai. Thanks & regards, Mrs Vandana D. Jagasia OM Vaikunth CHS, A Wing, 702, 7th floor, Near VES School, Sindhi Society, Chembur, Mumbai-400 071 Cell : [protected] Email : [protected]@gmail.com