LG Electronics — lg split air conditioner - worst ever product and experience from lg

Address:

380007

I have purchased lg split ac of 1.5 ton for my home and since then its been 6 to 7 times i have been facing issues.

Just after 1 month of purchase, it stopped working and i registered a complain. Technician came and reported gas issues and filled the gas as it was under guaranty.

After another 1 month, i faced the same issues and again gas leakage is detected. After complaining so much time, they agreed to replace the cooling coil inside the machine and was done from authorized lg service center.

Another 6 to 8 months passed and i have faced the same issues of gas leakage even with new cooling coil.

This time 1 year has already passed and i have to pay for gas refilling and service charges to them. They reported the leakage issues and asked me to pay for gar refilling and technician sealed the leakage point with some sealant.

3 to 4 months have passed ok during winter and again in the most demanding time i have faced the same issue again.

Now the paid service which i took came up with the 6 month warranty. When i contacted again, they asked me to change the coil and asked me to pay for new cooling coil despite the six months of service warranty haven't been passed.

So, this way in 3 year of time, they are suggesting me to replace the coil for the third time in a raw.

I have another ac of panasonic purchased at same time as lg still haven't got any single issue of gas leakage.

It was the worst experience ever from lg product and they are also promising false warranty to lure the customers.

Initially, the dealer informed me that i have 5 years warranty of gas and compressor so i won't require to pay for gas for next 5 year.

So, when i contacted them after 1 year, they asked me to pay for gas charges saying the there is an internal leakage from the agencies.

I would not recommend anyone to purchase lg ac. Please pay extra for other companies like panasonic or hitachi but never buy product form lg.

In 3 years of time, i felt like paid half of price of ac in maintenance.